Application of RFID Technology to Reduce Overcrowding in Hospital Emergency Departments

  • Rajip Raj Thapa
  • Moshiur Bhuiyan
  • Aneesh KrishnaEmail author
  • P. W. C. Prasad
Conference paper
Part of the Lecture Notes in Information Systems and Organisation book series (LNISO, volume 26)


Australian hospital Emergency Departments (ED) are experiencing challenges due to overcrowding despite the government’s regular initiative of improved model of care. Australian Triage model of care within ED has not been able to prove reflective for ramification of the issues associated with overcrowding. This paper explores the opportunity for the use of Radio Frequency Identification (RFID) technology in hospital ED to reduce overcrowding. The Australian ED model of care with Triage scale and improved patient journey were studied. The best possible RFID integration was sought and evaluated against health care domain’s model of care. Potential indicators of suitability were ED length of stay, ED wait times. Ambulance diversions were studied and contrasted from the start of the patient journey to the end of the patient’s treatment cycle, to find opportunities for the implementation of RFID technology. Based on the results of the study, it is recommended that RFID implementation be tested in actual scenarios to realise the potential benefits.


Radio frequency identification (RFID) Healthcare Emergency departments (ED) Length of stay Patient waiting times Hospital information system (HIS) 


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Copyright information

© Springer International Publishing AG, part of Springer Nature 2018

Authors and Affiliations

  • Rajip Raj Thapa
    • 1
  • Moshiur Bhuiyan
    • 2
  • Aneesh Krishna
    • 3
    Email author
  • P. W. C. Prasad
    • 1
  1. 1.School of Computing and MathematicsCharles Sturt UniversitySydneyAustralia
  2. 2.Service ConsultingEnterprise Cloud SystemsSydneyAustralia
  3. 3.Department of ComputingCurtin UniversityBentleyAustralia

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