Product Traceability in Ceramic Industry 4.0: A Design Approach and Cloud-Based MES Prototype

  • João BarataEmail author
  • Paulo Rupino da Cunha
  • Anand Subhashchandra Gonnagar
  • Mateus Mendes
Conference paper
Part of the Lecture Notes in Information Systems and Organisation book series (LNISO, volume 26)


We propose a customer-focused approach to design product traceability for Industry 4.0. Our design-science research includes a review of traceability technologies and participative enterprise modeling in the ceramic industry. We find benefits in combining Business Process Modeling Notation and Goal-oriented Requirements Language representations to (1) promote reflection by experts with different backgrounds, (2) reach consensus with a solution that addresses the goals of multiple stakeholders, and (3) ensure that customers’ needs are a priority in traceability design. The resulting model combines technologies in different stages of the product lifecycle and is implemented in a cloud-based MES (Manufacturing Execution System) prototype. Depending on each stage and strategic intention, the identification code can be embedded in the product, transport, or package. Our contribution can assist managers in the creation of cloud-based MES to support traceability integration at (1) technological, (2) vertical, and (3) horizontal levels that are required in the fourth industrial revolution.


Traceability Ceramic industry BPM GRL Manufacturing execution system Industry 4.0 



This work has been partially supported by Portugal 2020 and European Union, European Regional Development Fund (ERDF), POCI-01-0247-FEDER-024541.


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Copyright information

© Springer International Publishing AG, part of Springer Nature 2018

Authors and Affiliations

  • João Barata
    • 1
    • 2
    • 3
    Email author
  • Paulo Rupino da Cunha
    • 2
  • Anand Subhashchandra Gonnagar
    • 3
  • Mateus Mendes
    • 3
    • 4
  1. 1.CTCV - Technological Center for Ceramics and GlassCoimbraPortugal
  2. 2.CISUCUniversity of CoimbraCoimbraPortugal
  3. 3.ESTGOHPolytechnic Institute of Coimbra, Oliveira do HospitalCoimbraPortugal
  4. 4.Institute of Systems and Robotics of the University of CoimbraCoimbraPortugal

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