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Providing Guidance: Advice and Influencing Skills

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Facilitating the Genetic Counseling Process

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Abstract

This chapter defines genetic counselor advice and influencing skills, differentiates between clinical recommendations and other types of advice, discusses the function of each skill, and provides concrete examples of different types of advice and different types of influencing responses. Consequences of advice (possible advantages and drawbacks) are discussed, and strategies for giving advice effectively are provided. Several advice-giving challenges are described (e.g., thinking that every patient will listen to and follow the counselor’s advice). Influencing responses are characterized either as counselor opinions that express agreement (encouragement) or as counselor opinions that express disagreement (provide a cautionary note) about the patient and/or topics relevant to genetic counseling processes and outcomes (e.g., the patient’s feelings, thoughts, attitudes, actions, situation, plans, etc.). Activities and written exercises facilitate student development of advice and influencing skills through self-reflection, practice, and feedback.

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Authors and Affiliations

  1. Department of Educational Psychology, University of Minnesota, Minneapolis, MN, USA

    Patricia McCarthy Veach Ph.D., L.P.

  2. Department of Genetics, Cell Biology and Development, University of Minnesota, Minneapolis, MN, USA

    Bonnie S. LeRoy M.S., C.G.C., L.G.C.

  3. Genetic Counseling Program, University of North Carolina, Greensboro, NC, USA

    Nancy P. Callanan M.S., C.G.C.

Authors
  1. Patricia McCarthy Veach Ph.D., L.P.
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  2. Bonnie S. LeRoy M.S., C.G.C., L.G.C.
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  3. Nancy P. Callanan M.S., C.G.C.
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McCarthy Veach, P., LeRoy, B.S., Callanan, N.P. (2018). Providing Guidance: Advice and Influencing Skills. In: Facilitating the Genetic Counseling Process. Springer, Cham. https://doi.org/10.1007/978-3-319-74799-6_10

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  • DOI: https://doi.org/10.1007/978-3-319-74799-6_10

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-74798-9

  • Online ISBN: 978-3-319-74799-6

  • eBook Packages: MedicineMedicine (R0)

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