Assisting Lucinda: A Depressed Individual with Diabetes Mellitus, Numerous Complications, Poor Control, and High Service Use
To illustrate implementation of a value-based integrated case management complexity assessment using adult VP-ICM methodology for Lucinda.
To connect complexity assessment findings to the development of a personal care plan.
To demonstrate how to document care plan outcomes and to use the patient-centered ICM performance tool for recording participating individual and VB-ICM manager-based outcomes.
To walk through the VB-ICM assistance and support process with Lucinda, including her graduation from VB-ICM and return to standard care.
KeywordsMedical and behavioral health complexity Cross-disciplinary case management Integrated care coordination Case management outcome measurement VB-ICM
- 1.Kathol R, Perez R, Cohen J. The integrated case management manual: assisting complex patients regain physical and mental health. 1st ed. New York: Springer; 2010.Google Scholar