Abstract
The underlying foundation for several commonly-used data collection methods for evaluating wage and hour compliance is provided in this chapter. The resolution of nearly all wage and hour disputes covered in this book requires detailed measurement of the work employees perform, the amount of time spent on that work, and the context in which work is performed. In the past 15 years, consultants and experts have been successfully applying job analysis techniques to collect data to address these issues. The data collection methodologies discussed in this chapter fall into two general categories: observational methodologies and self-report methodologies. Observational methods include live “time and motion” observations and video-based observations. Self-report methods include job analysis questionnaires or surveys and structured interviews. Guidance is also provided for choosing an appropriate method. These methods are customized to address the unique legal questions associated with each wage and hour issue.
The original version of this chapter was revised. A correction to this chapter can be found at https://doi.org/10.1007/978-3-319-74612-8_10
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
See Banks and Cohen (2005).
- 2.
Guion and Highhouse (2006) (p. 25).
- 3.
- 4.
Nunnally and Bernstein (1994).
- 5.
See Gatewood, Feild & Barrick (2007).
- 6.
- 7.
Sackett et al. (2013), p. 61.
- 8.
Morgeson and Campion (1997).
- 9.
Sanchez and Levine (2001).
- 10.
- 11.
- 12.
One exception is the applicability of the professional exemption, which is impacted by the educational background required to perform the job. This issue is discussed in Chap. 3.
- 13.
Sackett (1991) provides actual examples of this issue.
- 14.
29 C.F.R. §541.2.
- 15.
- 16.
- 17.
Guion and Highhouse (2006).
- 18.
The real issue is when the language spoken by the researcher is different from the language spoken by employees. The primary language spoken by researchers may differ by country.
- 19.
- 20.
Issues related to sampling are covered in Chap. 8.
- 21.
Pigage and Tucker (1954).
- 22.
See, e.g., Kahn and Perkoff (1977).
- 23.
See Roethlisberger and Dickson (1939).
- 24.
Heisenberg (1927).
- 25.
The book was created to help fulfill the mission of the Federal Judicial Center to “develop and conduct educational programs for judicial branch employees.”
- 26.
Diamond (2011).
- 27.
See, e.g., Belli (1998).
- 28.
See, e.g., Schwarz (2007) for a summary.
- 29.
Belli (1998).
- 30.
- 31.
See Cannell, Oksenberg, Kalton, Bischoping, and Fowler (1989).
- 32.
Krosnick and Presser (2010).
- 33.
Mellow and Sider (1983).
- 34.
Duncan and Hill (1985).
- 35.
Robinson and Bostrom (1994).
- 36.
Babbie (1990).
- 37.
Petersen, Allman and Lee (2015).
- 38.
Diamond (2011).
- 39.
Diamond (2011).
- 40.
Diamond (2011).
- 41.
For example, the court in Walter v Western Hockey League, et al. (2016) found that participants had a legitimate fear of reprisal if their identities were known and allowed self-report data to be collected anonymously and used as evidence.
- 42.
Krosnick and Presser (2010).
- 43.
Krosnick (1991).
- 44.
- 45.
See Krosnick and Presser (2010) for more details about question wording.
- 46.
Gatewood et al. (2007).
- 47.
Diamond (2011).
- 48.
Diamond (2011).
- 49.
- 50.
- 51.
Some have recommended using larger pilot samples. For example, Diamond (2011) recommends a pilot sample of 25–75. The size of the pilot sample depends on the type of study being conducted. Smaller samples, provided they are diverse, are generally considered sufficient in this context.
- 52.
Some issues related to response rates, and specifically non-response bias, are discussed in Chap. 8.
- 53.
See Cortina (1993) for a discussion on appropriate application of this statistic.
- 54.
Gatewood et al. (2007).
- 55.
- 56.
- 57.
Gatewood et al. (2007).
- 58.
- 59.
Diamond (2011).
- 60.
Babbie (1990).
- 61.
Diamond (2011).
- 62.
See Chap. 1 for more detail about this process.
- 63.
Wright and Marsden (2010).
- 64.
- 65.
See Krippendorff (2013) for a more complete coverage of the content analysis methodology.
- 66.
Pynes and Bernardin (1992).
References
Babbie, E. R. (1990). Survey research methods (2nd ed.). Belmont, CA: Wadsworth.
Banks, C. G., & Aubry, L. W. (2005). How to conduct a wage and hour audit for exemptions to overtime laws. Bender’s Labor & Employment Bulletin, 292–302.
Banks, C. G., & Cohen, L. (2005). Wage and hour litigation: I-O psychology’s new frontier. In F. J. Landy (Ed.), Employment discrimination litigation. San Francisco: Jossey-Bass/Pfeiffer.
Belli, R. F. (1998). The structure of autobiographical memory and the event history calendar: Potential improvements in the quality of retrospective reports in surveys. Memory, 6, 383–406.
Belli, R. F., Smith, L. M., Andreski, P. M., & Agrawal, S. (2007). Methodological comparisons between CATI event history calendar and standardized conventional questionnaire instruments. Public Opinion Quarterly, 71, 603–622.
Brannick, M. T., Levine, E. L., & Morgeson, F. P. (2007). Job Analysis: Methods, research, and applications for human resource management (2nd ed.). Thousand Oaks, CA: Sage.
Campion, M. A., Palmer, D. K., & Campion, J. E. (1997). A review of structure in the selection interview. Personnel Psychology, 50, 655–702.
Cannell, C. F., Oksenberg, L., Kalton, G., Bischoping, K., & Fowler, F. J. (1989). New techniques for pretesting survey questions (Research Rep.). Ann Arbor, MI: Survey Research Center, University of Michigan.
Cortina, J. M. (1993). What Is coefficient alpha: An examination of theory and applications? Journal of Applied Psychology, 78, 98–104.
Diamond, S. S. (2011). Reference guide on survey research. InReference manual of scientific evidence (3rd ed.). Washington, DC: National Academies Press.
Dierdorff, E. C., & Morgeson, F. P. (2007). Consensus in work role requirements: The influence of discrete occupational context on role expectations. Journal of Applied Psychology, 92, 1228–1124.
Duncan, G., & Hill, D. (1985). An investigation of the extent and consequences of measurement error in labor-economic survey data. Journal of Labor Economics, 3, 508–532.
Eder, R. W., & Harris, M. M. (1999). The employment interview handbook. Thousand Oaks, CA: Sage.
Freedman, D., Thornton, A., Camburn, D., Alwin, D., & Young-DeMarco, L. (1988). The life history calendar: A technique for collecting retrospective data. Sociological Methodology, 18, 37–68.
Gael, S. (1988). The job analysis handbook for business, industry, and government. New York: Willey.
Gatewood, R. D., Feild, F. S., & Barrick, M. (2007). Human resource selection (7th ed.). Mason, OH: South-Western.
Guion, R. M., & Highhouse, S. (2006). Essentials of personnel assessment and selection. New York: Lawrence Erlbaum Associates.
Harvey, R. J. (1991). Job analysis. In M. D. Dunnette & L. M. Hough (Eds.), Handbook of industrial and organizational psychology (Vol. 2, pp. 71–63). Palo Alto, CA: Consulting Psychologists Press.
Harvey, R. J., & Wilson, M. A. (2000). Yes, Virginia, there is an objective reality in job analysis. Journal of Organizational Behavior, 21, 829–854.
Heisenberg, W. (1927). Uber den anschaulichen Inhalt der quantentheoretischen Kinematik und Mechanik. Zeitschrift für Physik, 43, 172–198. English translation in (Wheeler and Zurek, 1983), pp. 62–84.
Honorée, A. L., Wyld, D. C., & Juban, R. L. (2005). A step-by-step model for employers to comply with the fairpay overtime initiative under the Fair Labor Standards Act (FLSA). Equal Opportunities International, 24(2), 54–66.
Huffcutt, A. I., & Arthur, W. (1994). Hunter and Hunter (1984) revisited: Interview validity for entry-level jobs. Journal of Applied Psychology, 79, 184–190.
Kahn, W. P., & Perkoff, G. T. (1977). Comparability of two methods of time and motion study used in a clinical setting: Work sampling and continuous observation. Med Care, 15(11), 953–960.
Ko, H. Y., & Kleiner, B. H. (2005). Analysing jobs to determine exempt or non-exempt status. Equal Opportunities International, 24(5/6), 93–100.
Krippendorff, K. (2013). Content analysis: An introduction to its methodology (3rd ed.). Thousand Oaks, CA: Sage.
Krosnick, J. A. (1991). Response strategies for coping with the cognitive demands of attitude measures in surveys. Applied Cognitive Psychology, 5, 213–236.
Krosnick, J. A. (1999). Survey research. Annual Review of Psychology, 50, 537–567.
Krosnick, J. A., & Presser, S. (2010). Questions and questionnaire design. In P. V. Marsden & J. D. Wright (Eds.), Handbook of survey research (2nd ed.). Bingley, UK: Emerald.
Lievens, F., Sanchez, J. I., Bartram, D., & Brown, A. (2010). Lack of consensus among competency ratings of the same occupation: Noise or substance? Journal of Applied Psychology, 95, 562–571.
Marsden, P. V., & Wright, J. D. (2010). Handbook of survey research (2nd ed.). Bingley, UK: Emerald.
Mellow, W., & Sider, H. (1983). Accuracy of response in labor market surveys: Evidence and implications. Journal of Labor Economics, 1(4), 331–344.
Morgeson, F. P., & Campion, M. A. (1997). Social and cognitive sources of potential inaccuracy in job anlysis. Journal of Applied Psychology, 82(5), 627–655.
Morgeson, F. P., & Campion, M. A. (2000). Accuracy in job analysis: Toward an inference-based model. Journal of Organizational Behavior, 21, 819–827.
Morgeson, F. P., & Dierdorff, E. C. (2011). Work analysis: From technique to theory. In S. Zedeck (Ed.), APA handbook of industrial and organizational psychology (Vol. II, pp. 3–43). Washington, DC: American Psychological Association.
Nunnally, J. C., & Bernstein, I. H. (1994). Psychometric theory (3rd ed.). New York: McGraw-Hill.
Pande, S., & Basak, S. (2015). Human resource management: Text and cases (2nd ed.). New Delhi, India: Vikas Publishing.
Petersen, J. S., Allman, P. H., & Lee, W. C. (2015). Surveys in class action wage and hour cases and the use of anonymous respondents. Journal of Legal Economics, 22(1), 25–38.
Pigage, L. C., & Tucker, J. L. (1954). Motion and time study. Institute of Labor and Industrial Relations Bulletin, 24, 9–48.
Posthuma, R. A., Morgeson, F. P., & Campion, M. A. (2002). Beyond employment interview validity: A comprehensive narrative review of recent research and trends over time. Personnel Psychology, 55, 1–81.
Presser, S., Rothgeb, J. M., Couper, M. P., Lessler, J. T., Martin, E., Martin, J., & Singer, E. (Eds.). (2004). Methods for testing and evaluating survey questionnaires. New York: Wiley.
Pynes, J. E., & Bernardin, H. J. (1992). Mechanical vs consensus- derived assessment center ratings: A comparison of job performance validities. Public Personnel Management, 21(1), 17–28.
Robinson, J., & Bostrom, A. (1994). The overestimated workweek? What time diary measures suggest. Monthly Labor Review, 117(1), 11–23.
Roethlisberger, F. J., & Dickson, W. J. (1939). Management and the worker: An account of a research program conducted by the Western Electric Company, Hawthorne Works, Chicago. Cambridge, MA: Harvard University Press.
Sackett, P. R. (1991). Exploring strategies for clustering military occupations. In A. K. Wigdor & B. F. Green (Eds.), Performance assessment for the workplace (pp. 305–330). Washington, DC: National Academy Press.
Sackett, P. R., Walmsley, P. T., & Laczo, R. M. (2013). Job and work analysis. In N. Schmitt & S. Highhouse (Eds.), Comprehensive handbook of psychology, volume 12: Industrial and organizational psychology. New York: Wiley.
Sanchez, J. I., & Levine, E. L. (2000). Accuracy or consequential validity: Which is the better standard for job analysis data? Journal of Organizational Behavior, 21, 809–818.
Sanchez, J. I., & Levine, E. L. (2001). The analysis of work in the 20th and 21st centuries. In N. Anderson, D. S. Ones, H. K. Sinangil, & C. Viswesvaran (Eds.), Handbook of industrial, work & organizational psychology (pp. 71–89). London: SAGE.
Schmidt, F., & Hunter, J. (1998). The validity and utility of selection methods in personnel psychology: Practical and theoretical implications of 85 years of research findings. Psychological Bulletin, 124(2), 262–274.
Schwarz, N. (2007). Cognitive aspects of survey methodology. Applied Cognitive Psychology, 21(2), 277–287.
VanDerVaart, W., & Glasner, T. (2007). Applying a timeline as a recall aid in a telephone survey: A record check study. Applied Cognitive Psychology, 21, 227–238.
Walter v. Western Hockey League, et al. (2016). Court file no. 1401-11912, Court of Queen’s Bench of Alberta (Canada).
Wilson, M. A., Bennett, W., Gibson, S. G., & Alliger, G. M. (Eds.). (2012). The handbook of work analysis in organizations: The methods, systems, applications, and science of work measurement in organizations. New York: Routledge.
Wright, J. D., & Marsden, P. V. (2010). Survey research and social science: History, current practice, and future prospects. In P. V. Marsden & J. D. Wright (Eds.), Handbook of survey research (2nd ed.). Bingley, UK: Emerald.
Statutes and Regulations
29 C.F.R. §541.2.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
Copyright information
© 2018 Springer International Publishing AG, part of Springer Nature
About this chapter
Cite this chapter
Hanvey, C. (2018). Data Collection Methods. In: Wage and Hour Law. Springer, Cham. https://doi.org/10.1007/978-3-319-74612-8_2
Download citation
DOI: https://doi.org/10.1007/978-3-319-74612-8_2
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-74611-1
Online ISBN: 978-3-319-74612-8
eBook Packages: Behavioral Science and PsychologyBehavioral Science and Psychology (R0)