The Case of MATRE Questionnaire for Academics: Measurement Scales, Lessons and Questions Reformulation

  • Serene Dalati
Part of the Progress in IS book series (PROIS)


This case examines a research study conducted within the framework of the MATRE project, which was funded by the Tempus program. The case study examines the design and application of self-administered questionnaire methodology. The study case reports the process of questionnaire formulation, translation from English to Arabic and the design of combined methodology of both, traditional and online survey questionnaires. A SWOT analysis is developed to detect areas of strength and weaknesses of the questionnaire. Lessons learned from the case emphasize the importance of better integration and coordination between questionnaire designers and administrators, particularly when a combined approach of data collection design is employed. Question 14 in the target research section was reformulated to improve response type and data collected.


  1. 1.
    S. Dalati, Leadership behaviors in higher education in Syria, in European Conference on Management, Leadership and Governance, Zagreb (2014)Google Scholar
  2. 2.
    S. Dalati, L. Koulo, MATRE Research Study on Academics at Higher Education in Syria (Arab International University/TEMPUS, Damascus, 2014)Google Scholar
  3. 3.
    B. Butt, K. Rehman, A study examining the students’ satisfaction in higher education. Proc. Soc. Behav. Sci. 2, 5446–5450 (2010)CrossRefGoogle Scholar
  4. 4.
    S. Mahmoud, Factors affecting the quality of research in education: student’s perceptions. J. Educ. Pract. 2, 34–39 (2011)Google Scholar
  5. 5.
    R. Brislin, Translation for cross cultural research. J. Cross Cult. Psychol. 1, 185–216 (1970)CrossRefGoogle Scholar
  6. 6.
    A. Bryman, Social Research Methods (Oxford University Press Inc., New York, 2004)Google Scholar
  7. 7.
    D.R. Cooper, P.C. Schindler, Business Research Methods, 12th edn. (McGraw Hill, New York, 2014)Google Scholar
  8. 8.
    J.M. Ruane, Essentials of Research Methods (Blackwell Publishing Ltd., Malden, 2005)Google Scholar

Copyright information

© Springer International Publishing AG, part of Springer Nature 2018

Authors and Affiliations

  1. 1.Department of Management, Faculty of Business AdministrationArab International UniversityDamascusSyria

Personalised recommendations