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International Conference on Business Process Management

BPM 2017: Business Process Management Workshops pp 374–383Cite as

Using Smart Edge Devices to Integrate Consumers into Digitized Processes: The Case of Amazon Dash-Button

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Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 308))

Abstract

Integrating consumers into business processes has always created special challenges. However, smart edge devices improve the integration of consumers into processes significantly. Smart edge devices such as the Amazon Dash-Button allow to trigger processes with the simple press on a button from everywhere. In this empirical research we conducted a pre-study to explore the potential value provided by smart devices such as the Amazon Dash-Button to extend the reach of business processes. Thus, we present the design of the pre-study and first results.

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Author information

Authors and Affiliations

  1. Munich University of Applied Sciences, Munich, Germany

    Michael Möhring, Barbara Keller & Rainer Schmidt

  2. University of Applied Sciences Würzburg-Schweinfurt, Würzburg, Germany

    Lara Pietzsch, Leila Karich, Carolin Berhalter & Karsten Kilian

Authors
  1. Michael Möhring
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  2. Barbara Keller
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  3. Rainer Schmidt
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  4. Lara Pietzsch
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  5. Leila Karich
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  6. Carolin Berhalter
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  7. Karsten Kilian
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Corresponding author

Correspondence to Michael Möhring .

Editor information

Editors and Affiliations

  1. Department of Service and Information System Engineering, Universitat Politècnica de Catalunya, Barcelona, Spain

    Ernest Teniente

  2. Humboldt-Universität zu Berlin, Berlin, Berlin, Germany

    Matthias Weidlich

Appendix

Appendix

See (Table 2):

Table 2. Excerpt of the items of our study
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Möhring, M. et al. (2018). Using Smart Edge Devices to Integrate Consumers into Digitized Processes: The Case of Amazon Dash-Button. In: Teniente, E., Weidlich, M. (eds) Business Process Management Workshops. BPM 2017. Lecture Notes in Business Information Processing, vol 308. Springer, Cham. https://doi.org/10.1007/978-3-319-74030-0_28

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  • DOI: https://doi.org/10.1007/978-3-319-74030-0_28

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-74029-4

  • Online ISBN: 978-3-319-74030-0

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