Skip to main content

Managing Urban Complexity: Project and Risk Management and Polycentric and Participatory Governance

  • Chapter
  • First Online:
Smart Sustainable Cities of the Future

Part of the book series: The Urban Book Series ((UBS))

Abstract

The widespread dissemination of sustainability, the rapid urbanization of the world, and the global rise of ICT are the three most important global trends at play across the urban world today. They will most likely change the way cities can be managed and developed drastically. They are also rendering the tasks of urban management increasingly more challenging on many scales with regard to city development. This implies that the management of urban systems and what they entail in terms of operations, functions, processes, and services in the context of smart sustainable cities require complex interdisciplinary knowledge pertaining not only to project management and multiscale and participatory governance, but also to the administration of ICT and related computational and data analytics processes. These three urban management functions are particularly associated with significant risks and challenges that need to be managed and overcome, respectively, in the process of making decisions as part of the development of smart sustainable cities of the future. However, topical studies on project management, governance, and risk management approach these topics from a general perspective predominantly. From a somewhat specific perspective, the focus in this chapter is rather on these urban management functions in relation to smart sustainable cities as having distinctive characteristics with respect to both the ubiquity presence and massive use of ICT and what this entails in terms of information security risks as well as the complexity of multiscale and participatory governance structures and project management processes. This chapter intends to explore urban and ICT project and related risk management in the context of smart sustainable cities, as well as the various models of governance of their functioning and development. The emphasis in risk management is placed on both urban development and ICT projects as well as information security in relation to the use of cloud computing as an increasingly widely applied solution for big data and context-aware applications. As to governance models, we put emphasis on polycentric, participatory, and big data forms. This is deemed of particular importance to providing insights into workable, practice-oriented solutions for the management of the complexity of smart sustainable cities increasingly being sought by urban planners, strategists, policymakers, and decision-makers.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 219.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 279.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 279.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Alderman N, Ivory C, McLoughlin I, Vaughan R (2005) Sensemaking as a process within complex service led projects. Int J Project Manage 23(5):380–385

    Article  Google Scholar 

  • Anthopolous LG, Vakali A (2012) Urban planning and smart cities: interrelations and reciprocities. In: Álvarez F, Cleary F, Daras P, Domingue J, Galis A (eds) The future internet. Springer, Berlin, pp 178–189

    Chapter  Google Scholar 

  • Antunes R, Vicente G (2015) A production model for construction: a theoretical framework. Buildings 5(1):209–228

    Google Scholar 

  • Atkinson R (1999) Project management: cost, time and quality, two best guesses and a phenomenon, its time to accept other success criteria. Int J Proj Manag 17(6):337–342

    Google Scholar 

  • Bakker K (2008) The ambiguity of community: debating alternatives to private sector provision of urban water supply. Water Altern 2:236–252

    Google Scholar 

  • Bass BM (1999) Two decades of research and development in transformational leadership. Eur J Work Organ Psychol 8(1):9–32

    Article  Google Scholar 

  • Batty M, Axhausen KW, Giannotti F, Pozdnoukhov A, Bazzani A, Wachowicz M, Ouzounis G, Portugali Y (2012) Smart cities of the future. Eur Phys J 214:481–518

    Google Scholar 

  • Becker J, Kugeler M, Rosemann M (2003) Process management: a guide for the design of business processes. Springer, Berlin

    Google Scholar 

  • Bertot JC, Choi H (2013) Big data and e-government: issues, policies, and recommendations. In: Proceedings of the 14th annual international conference on digital government research. ACM, pp 1–10

    Google Scholar 

  • Bibri SE (2015) The shaping of ambient intelligence and the internet of things: historico–epistemic, socio–cultural, politico–institutional and eco–environmental dimensions. Springer–Verlag, Berlin, Heidelberg

    Google Scholar 

  • Bibri SE, Krogstie J (2016) On the social shaping dimensions of smart sustainable cities: a study in science, technology, and society. Sustain Cities Soc 29:219–246

    Article  Google Scholar 

  • Bibri SE, Krogstie J (2017) Smart sustainable cities of the future: an extensive interdisciplinary literature review. Sustain Cities Soc 31:183–212

    Article  Google Scholar 

  • Blomberg J (1998) Myths and projects. Nerenius & Santérus Förlag, Gothenburg

    Google Scholar 

  • Bonnel J, Koontz T (2007) Stumbling forward: the organizational challenges of building and sustaining collaborative watershed management. Soc Nat Resour 20(2):153–167

    Article  Google Scholar 

  • Brail RK (ed) (2008) Planning support systems for cities and regions. Lincoln Institute of Land Policy, Cambridge

    Google Scholar 

  • Brass DJ, Galaskiewicz J, Henrich RG, Wenpin T (2004) Taking stock of networks and organizations: a multilevel perspective. Acad Manag J 47:795–817

    Article  Google Scholar 

  • Brodbeck FC (2001) Communication and performance in software development projects. Eur J Work Organ Psychol 10(1):73–94

    Article  Google Scholar 

  • Brooks FP (1986) No silver bullet—essence and accident in software engineering. In: Proceedings of the IFIP tenth world computing conference, pp 1069–1076

    Google Scholar 

  • Brunsson N (2002) The organization of hypocrisy: talk, decisions and actions in organizations. Abstrakt Forlag, Oslo

    Google Scholar 

  • Bryson JM (2004) What to do when stakeholders matter. Public Manag Rev 6(1):21–53

    Article  Google Scholar 

  • Carlson AE (2001) Recycling norms. Calif Law Rev 89(5):1231–1300

    Article  Google Scholar 

  • Cattani G, Ferriani S, Frederiksen L, Florian T (2011) Project-based organizing and strategic management. Adv Strateg Manag 28

    Google Scholar 

  • Clifton D, Amran A (2011) The stakeholder approach: a sustainability perspective. J Bus Ethics 1–16

    Google Scholar 

  • Crouhy M, Galai D, Mark R (2006) The essentials of risk management. McGraw–Hill, Toronto

    Google Scholar 

  • Denters B, Klok PJ (2010) Rebuilding Roombeek: patterns of citizen participation in urban governance. Urban Aff Rev 45(5):583–607

    Article  Google Scholar 

  • Ding GKC (2008) Sustainable construction—the role of environmental assessment tools. J Environ Manage 86(3):451–464

    Article  Google Scholar 

  • Dionne SD, Yammarino FJ, Atwater LE, Spangler WD (2004) Transformational leadership and team performance. J Organ Change Manag 17(2):177–193

    Article  Google Scholar 

  • Doll WJ (1985) Avenues for top management involvement in successful MIS development. MIS Q 9(1):17–35

    Article  Google Scholar 

  • Dumdum UR, Lowe KB Avolio BJ (2002) A meta-analysis of transformational and transactional leadership correlates of effectiveness and satisfaction: an update and extension. In: Avolio BJ, Yammarino FJ (eds) Amsterdam transformational and charismatic leadership: the road ahead, pp 35–66. JAI Press

    Google Scholar 

  • Dvir D, Lechler T (2004) Plans are nothing, changing plans is everything: the impact of changes on project success. Res Policy 33(1):1–15

    Article  Google Scholar 

  • Edelenbos J, Klijn EH (2006) Managing stakeholder involvement in decision making: a comparative analysis of six interactive processes in the Netherlands. J Public Adm Res Theor 16(3):417–446

    Article  Google Scholar 

  • Erling SA (1996) Warning: activity planning is hazardous to your project’s health! Int J Project Manag 14(2):89–94

    Article  Google Scholar 

  • Erling SA (2008) Rethinking project management: an organizational perspective. Prentice Hall, Harlow

    Google Scholar 

  • Fenz S, Heurix J, Neubauer T, Pechstein F (2014) Current challenges in information security risk management. Inf Manag Comput Secur 22(5):410–430

    Article  Google Scholar 

  • Flyvbjerg B (2006) From nobel prize to project management: getting the risks right. Proj Manag J 37(3):5–15 (Project Management Institute)

    Google Scholar 

  • Flyvbjerg B (2007) Megaproject policy and planning: problems, causes. Aalborg University, Cures

    Google Scholar 

  • Flyvbjerg B, Bruzelius N, Rothengatter W (2003) Megaproject and risk: an anatomy of ambition. Cambridge University Press, Cambridge

    Book  Google Scholar 

  • Foster S (2011) Collective action and the urban commons. Notre Dame Law Rev 87(1):57–134

    Google Scholar 

  • Haimes YY (2004) Risk modeling, assessment, and management. Sage

    Google Scholar 

  • Höjer M, Wangel S (2015) Smart sustainable cities: definition and challenges. In; Hilty’L, Aebischer B (eds) ICT innovations for sustainability. Springer, Berlin, pp 333–349

    Google Scholar 

  • Hubbard D (2009) The failure of risk management: why it’s broken and how to fix it. Wiley

    Google Scholar 

  • Huxham C, Vangen S (2005) Managing to collaborate. Routledge, London

    Google Scholar 

  • International Telecommunications Union (ITU) (2014) Agreed definition of a smart sustainable city. Focus Group on Smart Sustainable Cities, SSC–0146 version Geneva, 5–6 Mar

    Google Scholar 

  • Jessop B (2002) The future of the capitalist state. Polity Press, Cambridge

    Google Scholar 

  • Kalyvas JR, Overly MR, Karlyn MA (2013a) Cloud computing: a practical framework for managing cloud computing risk—part I. Intell Property Technol Law J 25(3)

    Google Scholar 

  • Kalyvas JR, Overly MR, Karlyn MA (2013b) Cloud computing: a practical framework for managing cloud computing risk—part II. Intell Property Technol Law J 25(4)

    Google Scholar 

  • Kaplan S, Garrick BJ (1981) On the quantitative definition of risk. Risk Anal 1(1)

    Google Scholar 

  • Keller RT (1992) Transformational leadership and the performance of research and development project groups. J Manag 18(3):489–501

    Google Scholar 

  • Kerzner H (2003) Project management: a systems approach to planning, scheduling, and controlling, 8th edn. Wiley

    Google Scholar 

  • Kharrazi A, Qin H, Zhang Y (2016) Urban big data and sustainable development goals: challenges and opportunities. Sustainability 8(1293):1–8

    Google Scholar 

  • Kickert WJM, Klijn EH, Koppenjan JFM (1997) Managing complex networks: strategies for the public sector. Sage, London

    Google Scholar 

  • Klijn EH, Koppenjan JFM (2004) Managing uncertainties in networks. Routledge, London

    Google Scholar 

  • Kooiman J (1993) Modern governance: new government-society interactions. Sage, London

    Google Scholar 

  • Kramers A, Höjer M, Lövehagen N, Wangel J (2014) Smart sustainable cities: exploring ICT solutions for reduced energy use in cities. Environ Model Softw 56:52–62

    Article  Google Scholar 

  • Kramers A, Wangel J, Höjer M (2016) Governing the smart sustainable city: the case of the Stockholm Royal Seaport. In: Proceedings of ICT for sustainability 2016, vol 46. Atlantis Press, Amsterdam, pp 99–108

    Google Scholar 

  • Kujala S (2003) User involvement of the benefits and challenges. Behav Inf Technol 22(1):1–16

    Article  Google Scholar 

  • Lehrer U, Laidley J (2008) Old mega-projects newly packaged? Waterfront redevelopment in Toronto. Int J Urban Reg Res 32(4):786–803

    Google Scholar 

  • Lewis JP (2000) The project manager’s desk reference: a comprehensive guide to project planning, scheduling, evaluation, and systems. McGraw-Hill, New York

    Google Scholar 

  • Lowe KB, Kroeck KG, Sivasubramaniam N (1996) Effectiveness correlates of transformational and transactional leadership: a meta-analytic review of the MLQ literature. Leadersh Q 7(3):385–425

    Article  Google Scholar 

  • Marble RP (2003) A system implementation study: management commitment to project management. Inf Manag 41(1):111–123

    Article  Google Scholar 

  • March JG, Olsen JP (1995) Democratic governance. The Free Press, New York

    Google Scholar 

  • Mayntz R (1991) Modernization and the logic of interorganizational networks. Discussion paper 91/8, Max–Planck–Institut für Gesellschaftsforschung, Cologne

    Google Scholar 

  • McManus J, Wood-Harper T (2008) A study in project failure. The charted institute for IT, viewed 25 September 2011. http://www.bcs.org/content/ConWebDoc/19584

  • Morris PWG, Hough GH (1987) The anatomy of major projects. Wiley

    Google Scholar 

  • Neirotti P, De Marco A, Cagliano AC, Mangano G, Scorrano F (2014) Current trends in smart city initiatives—some stylized facts. Cities 38:25–36

    Article  Google Scholar 

  • Neumann P (2014) Risks and myths of cloud computing and cloud storage. Communications of the ACM, vol 57(10)

    Google Scholar 

  • Newton R (2009) The project manager: mastering the art of delivery. Financial Times Prentice Hall, Harlow

    Google Scholar 

  • O’Leary-Kelly AM, Martocchio JJ, Frinket DD (1994) A review of the influence of group goals on group performance. Acad Manag J 37(5):1285–1301

    Google Scholar 

  • O’Toole LJ, Meier KJ (2004) Desperately seeking Selznick: cooptation and the dark side of public management in networks. Public Adm Rev 64(6):681–693

    Article  Google Scholar 

  • Ostrom E (2000) Crowding out citizenship. Scand Polit Stud 23(1):3–16

    Google Scholar 

  • Paquette S, Jaeger PT, Wilson SC (2010) Identifying the security risks associated with governmental use of cloud computing. Govern Inf Q 27:245–253

    Article  Google Scholar 

  • Pinto JK (2000) Understanding the role of politics in successful project management. Int J Project Manage 18(2):85–91

    Article  Google Scholar 

  • Powell WW, Douglas RW, Kenneth WK, Jason O-S (2005) Network dynamics and field evolution: the growth of interorganizational collaboration in the life sciences. Am J Sociol 110:1132–1205

    Article  Google Scholar 

  • Provan KG, Kenis P (2007) Modes of network governance: Structure, management and effectiveness. J Public Adm Res Theor 18:229–252

    Article  Google Scholar 

  • Provan KG, Milward HB (1995) A preliminary theory of network effectiveness: a comparative study of four community mental health systems. Adm Sci Q 40:1–33

    Article  Google Scholar 

  • Rainer RK, Snyder CA, Carr HH (1991) Risk analysis for information technology. J Manag Inf Syst 8(1):129–147

    Article  Google Scholar 

  • Rausand M (2011) Risk assessment: theory, methods, and applications. Wiley

    Google Scholar 

  • Raymond L, Bergeron F (2008) Project management information systems: an empirical stud of their impact on project managers and project success. Int J Project Manag 26(2):213–220

    Article  Google Scholar 

  • Scharpf FW (1999) Governing in Europe—effective and democratic? Oxford University Press, Oxford

    Book  Google Scholar 

  • Schlagheck B (2000) Objektorientierte Referenzmodelle für das Prozess—und Projektcontrolling. Grundlagen—Konstruktionen—Anwendungsmöglichkeiten

    Google Scholar 

  • Soo Hoo KJ (2000) How much is enough? A risk management approach to computer security. Stanford University, Stanford

    Google Scholar 

  • Stoneburner G, Goguen A, Feringa A (2004) Risk management guide for information technology systems. Washington, DC

    Google Scholar 

  • Straub D, Welke R (1998) Coping with systems risk: security planning models for management decision making. MIS Q 22(4):441–469

    Article  Google Scholar 

  • Taylor MD (2009) Dealing with project uncertainties 2009, viewed 14 October 2011. http://www.projectmgt.com/Files/Article–Uncertainties.pdf

  • Tene O, Polonetsky J (2012) Big data for all: privacy and user control in the age of analytics. Nw J Tech Intell Prop 11:xxvii

    Google Scholar 

  • Torfing J (2005) Governance network theory: towards a second generation. Eur Polit Sci 4(3):305–315

    Article  Google Scholar 

  • Trevisani D (2007) The directions of change. Franco Angeli Publisher, Milan

    Google Scholar 

  • Turner JR (1993) The handbook of project-based management. McGraw-Hill

    Google Scholar 

  • Weick KE (1975) Educational organizations as loosely coupled systems. Adm Sci Q 21(1):1–19

    Article  Google Scholar 

  • White KB (1984) MIS project teams: an investigation of cognitive style implications. MIS Q 8(2):95–101

    Article  Google Scholar 

  • White D, Fortune J (2002) Current practice in project management: an empirical study. Int J Project Manag 20(1):1–11

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Simon Elias Bibri .

Rights and permissions

Reprints and permissions

Copyright information

© 2018 Springer International Publishing AG, part of Springer Nature

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Bibri, S.E. (2018). Managing Urban Complexity: Project and Risk Management and Polycentric and Participatory Governance. In: Smart Sustainable Cities of the Future. The Urban Book Series. Springer, Cham. https://doi.org/10.1007/978-3-319-73981-6_8

Download citation

Publish with us

Policies and ethics