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Design and Experimental Validation of Transparent Behavior for a Workload-Adaptive Cognitive Agent

  • Yannick BrandEmail author
  • Michael Ebersoldt
  • Daniel Barber
  • Jessie Y. C. Chen
  • Axel Schulte
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 722)

Abstract

This work describes and validates a concept of transparent behavior for adaptive automation in the field of military helicopter missions. The adaptive automation is implemented as a cognitive agent, to serve as an artificial co-pilot. It dynamically adjusts its level of assistance by choosing from different workload-adapted strategies of assistive intervention. However, adaptive interventions may entail a possible drawback. It might be difficult for the human operator to build up a sufficient and stable mental model of the interaction. For the purpose of creating transparent behavior, this contribution provides an approach for the agent to communicate in a more human-like fashion. To quantify the impacts of the additional transparency information the artificial agent communicated, we conducted a human-in-the-loop experiment. The results revealed an enhancement of situation awareness and an increase of perceivable intelligence and other human-like characteristics of the cognitive agent.

Keywords

Adaptive automation Transparency Human factors Situation awareness Trust in automation SAT model Human-Agent teaming 

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Copyright information

© Springer International Publishing AG 2018

Authors and Affiliations

  • Yannick Brand
    • 1
    Email author
  • Michael Ebersoldt
    • 1
  • Daniel Barber
    • 2
  • Jessie Y. C. Chen
    • 3
  • Axel Schulte
    • 1
  1. 1.Institute of Flight SystemsUniversity of the Bundeswehr MunichNeubibergGermany
  2. 2.University of Central FloridaOrlandoUSA
  3. 3.United States Army Research LaboratoryAdelphiUSA

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