Abstract
Contemporary academic environment demands for continuous improvement of managerial and educational performances in higher education institutions. In this context, choosing and implementing solutions which provide access to better services, aligning technological resources with university’s mission and increasing data/information value is imperative. Romanian universities are faced with the need to implement Integrated Information Systems (IIS) which can ensure an improved way of doing their day to day activities and also provide informational support for managers. However, every implementation of integrated systems is challenging and puts to the test the skills of both managers and implementers. The critical success factors (CSF) have been studied extensively and we based our research on a vast body of literature. Based on the discovered characteristics we decided to combine the CSFs with the Technology Acceptance Model in order to define a specific model to evaluate and compare IIS implementation success in perspectives of managers and end-users.
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Danaiata, D., Negovan, AM., Hurbean, L. (2018). Accepting Information Technology Changes in Universities - A Research Framework. In: Silaghi, G., Buchmann, R., Boja, C. (eds) Informatics in Economy. IE 2016. Lecture Notes in Business Information Processing, vol 273. Springer, Cham. https://doi.org/10.1007/978-3-319-73459-0_4
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