A Conceptual Framework for the Implantation of Enterprise Applications in Small and Medium Enterprises (SMEs)

  • Irving Reascos
  • João Alvaro Carvalho
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 721)


This research addresses the implantation of ready-to-use enterprise applications in SMEs. The objective is to develop a description of the implantation process, identifying the actors involved and establishing the factors that affect the success of the whole process and of some of its components. The inceptive phase of the research is mainly based on a literature review. The Technology-Organization-Environment (TOE) framework was used to classify the influence factors already from the literature. The emerging process model combines contributions from several authors and it encompasses three phases, later sub-divided in fourteen stages: Pre-Implantation, Implantation and Post-Implantation. The work described in this article corresponds to a research phase that aims at understanding the implantation process and its major problems, in SMEs. The following stage will lead to the development of solutions that will address those problems. The article ends with a general view of the work to be done in future.


SMEs Implantation of enterprise applications 



This work has been partially supported by: (i) Secretaría Nacional de Educación Superior, Ciencia, Tecnología e Innovación (SENESCYT) and Universidad Técnica del Norte – Ecuador; (ii) COMPETE: POCI-01-0145-FEDER-007043 and FCT - Fundação para a Ciência e Tecnologia within the Project Scope: UID/CEC/00319/2013; (iii) SmartEGOV: Harnessing EGOV for Smart Governance (Foundations, methods, Tools)/NORTE-01-0145-FEDER-000037, supported by Norte Portugal Regional Operational Programme (NORTE 2020), under the PORTUGAL 2020 Partnership Agreement, through the European Regional Development Fund (EFDR).

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Copyright information

© Springer International Publishing AG 2018

Authors and Affiliations

  1. 1.Universidad Técnica del NorteIbarraEcuador
  2. 2.Universidade do MinhoBragaPortugal

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