Impacts of Business Excellence Models: Empirical Evidence from the UAE

  • Flevy Lasrado
  • Vijay Pereira


The first two chapters discussed business excellence (BE) and its links to human capital and the relevant theories. In this chapter, we will investigate how excellence frameworks help businesses grow efficiently and effectively in many ways. Such frameworks integrate technology, infrastructure, and personnel successfully to achieve the organisation’s overall goals. According to In Search of Excellence by Thomas Peters and Robert Waterman, a survey showed that over the course of 20 years, organisations that had adopted an organisational excellence framework performed above average on both the Dow Jones Industrial Average and Standard & Poor’s 500 Index.


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Copyright information

© The Author(s) 2018

Authors and Affiliations

  • Flevy Lasrado
    • 1
  • Vijay Pereira
    • 1
  1. 1.University of Wollongong in DubaiDubaiUnited Arab Emirates

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