Skip to main content

Why Authenticity in Corporate and Employee Volunteering Matters for Employee Engagement: An Organisational Behaviour Perspective

  • Chapter
  • First Online:
Book cover Disciplining the Undisciplined?

Part of the book series: CSR, Sustainability, Ethics & Governance ((CSEG))

Abstract

Corporate and employee volunteering is increasingly significant within the context of organisational behaviour, receiving increased attention around the world. The research exploring this is scattered and uneven, with different perspectives shaping disparate discourses. While there is limited definitional consensus, corporate and employee volunteering is considered an employee engagement initiative and a corporate social responsibility activity. Placing emphasis on the behaviour of individuals, the giving of time, planned activity and the recipient as external, non-profit or charitable organisation Rodell et al. (J Manag 42(1):55–84, 2016: 57) defines employee volunteering as “employed individuals giving time during a planned activity for an external non-profit or charitable group or organization”. While Volunteering Australia (n.d.) promotes corporate volunteering as the provision of opportunities to employees to develop staff and teams skills which can bolster a company’s reputation within the community .

The multiple storylines contain nuanced and often conflicted understandings of the purpose, and benefits of volunteering in the corporate environment. This chapter explores the discursive positioning of corporate and employee volunteering through the lens of positioning theory . It is a powerful conceptual heuristic that provides a social constructivist theoretical framework through which to consider the ‘moral order’, positions and storylines that together delimit possible actions and the meanings of what is expected, permissible, said and done. Positioning theory provides new insights into volunteering as an analytical tool within the organisational behaviour discipline and discourse .

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Adams RJ, Smart P, Huff AS (2017) Shades of grey: guidelines for working with the grey literature in systematic reviews for management and organizational studies. Int J Manag Rev 19(4):432–454

    Article  Google Scholar 

  • Banerjee SB (2008) Corporate social responsibility: the good, the bad and the ugly. Crit Sociol 34(1):51–79

    Article  Google Scholar 

  • Boccalandro B (2009) Mapping success in employee volunteering: the drivers of effectiveness for employee volunteering giving programs and fortune 500 performance. Boston: Boston College Center for Corporate Citizenship. Available at: bcccc.net/_uploads/documents/live/MappingSuccesInEmployeeVolunteering.pdf

  • Booth JE, Park KW, Glomb TM (2009) Employer-supported volunteering benefits: gift exchange among employers, employees, and volunteer organizations. Hum Resour Manag 48(2):227–249

    Article  Google Scholar 

  • Clarke T (2016) A history of failed reform: why Australia needs a banking Royal Commission. The Conversation. Available at: http://theconversation.com/a-history-of-failed-reform-why-australia-needs-a-banking-royal-commission-64803

  • Cogin J (2012) Are generational differences in work values fact or fiction? Multi-country evidence and implications. Int J Hum Resour Manag 23(11):2268–2294

    Article  Google Scholar 

  • Corporate Volunteer Council in Western Australia (CVCWA) (2016) What is a corporate volunteer council. Available at: http://corporatevolunteers.org.au/corporate-volunteer-council

  • Deloitte (2011) 2011 Executive summary: Deloitte volunteer impact survey. Available: https://volunteer.ca/content/corporatecitizenshipresources/deloitte-2011-deloitte-volunteer-impact-survey-executive-sum

  • Deloitte (2016) Deloitte impact survey: building leadership skills through volunteerism. Available at: https://www2.deloitte.com/us/en/pages/about-deloitte/articles/citizenship-deloitte-volunteer-impact-research.html

  • Deloitte Development (2014) The 2014 millennial impact report: inspiring the next generation workforce. Available at: http://www.themillennialimpact.com/research/

  • Donia MB, Sirsly CAT (2016) Determinants and consequences of employee attributions of corporate social responsibility as substantive or symbolic. Eur Manag J 34(3):232–242

    Article  Google Scholar 

  • Gatignon-Turnau A-L, Mignonac K (2015) (Mis)using employee volunteering for public relations: implications for corporate volunteers’ organizational commitment. J Bus Res 68:7–18

    Article  Google Scholar 

  • Grant AM (2012) Giving time, time after time: work design and sustained employee participation in corporate volunteering. Acad J Manag Rev 37:589–615

    Article  Google Scholar 

  • Grougiou V, Dedoulis E, Leventis S (2016) Corporate social responsibility reporting and organizational stigma: the case of ‘sin’ industries. J Bus Res 69(2):905–914

    Article  Google Scholar 

  • Harré R, Moghaddam F, Pilkerton Cairnie T, Rothbart D, Sabat S (2009) Recent advances in positioning theory. Theory Psychol 19(1):5–31

    Article  Google Scholar 

  • Haski-Leventhal D (2013) Corporate volunteering: connecting people, participation and performance. The MGSM CSR Partnership Network, Sydney

    Google Scholar 

  • Holroyd C, Silver A (2001) Corporate volunteering: helping to build business and community sustainability. Volunteer South West and ECU Centre for Regional Development, Bunbury

    Google Scholar 

  • Houghton SM, Gabel JTA, Williams DW (2009) Connecting the two faces of CSR: does employee volunteerism improve compliance? J Bus Ethics 87:477–494

    Article  Google Scholar 

  • James M (2015) Situating a new voice in public relations: the application of positioning theory to research and practice. Media Int Aust 154(1):34–41

    Article  Google Scholar 

  • Jarvis C, Parker A (2011) The business benefits of corporate volunteering. Realized Worth, Toronto. Available at: www.ehrenamtsbibliothek.de/literatur/pdf_480.pdf

  • Jones DA (2010) Does serving the community also serve the company? Using organizational identification and social exchange theories to understand employee responses to a volunteerism programme. J Occup Organ Psychol 83:857–878

    Article  Google Scholar 

  • Kahn WA (1990) Psychological conditions of personal engagement and disengagement at work. Acad Manag J 33(4):692–724

    Article  Google Scholar 

  • Lee L (2010) Corporate volunteering: considering multiple stakeholders. Third Sector Rev 16(1):87–104

    Google Scholar 

  • Moghaddam FM, Harré R (2010) Words, conflicts and political processes. In: Words of conflict, words of war: how the language we use in political processes sparks fighting. Praeger, Santa Barbara, pp 1–28

    Google Scholar 

  • Moghaddam FM, Harré R, Lee N (2008) Positioning and conflict: an introduction. In: Global conflict resolution through positioning analysis. Springer, New York, pp 3–20

    Chapter  Google Scholar 

  • Nelson F (2015) Why do people hate lawyers so much? Lawyers Weekly. http://www.lawyersweekly.com.au/folklaw/16179-why-do-people-hate-lawyers

  • Paço AD, Nave AC (2013) Corporate volunteering: a case study centred on motivations, satisfaction and happiness of company employees. Employ Relat 35:547–559

    Article  Google Scholar 

  • Pajo K, Lee L (2011) Corporate-sponsored volunteering: a work design perspective. J Bus Ethics 99(3):467–482

    Article  Google Scholar 

  • Plewa C, Conduit J, Quester PG, Johnson C (2015) The impact of corporate volunteering on CSR image: a consumer perspective. J Bus Ethics 127(3):643–659

    Article  Google Scholar 

  • Points of Light Foundation (POLCI) (2016) The points of light corporate institute. Available at: http://www.pointsoflight.org/corporate-institute

  • Presbitero A, Roxas B, Chadee D (2016) Looking beyond HRM practices in enhancing employee retention in BPOs: focus on employee–organisation value fit. Int J Hum Resour Manag 27(6):635–652

    Article  Google Scholar 

  • Redman C (2013) Agentive roles, rights and duties in a technological era. In: Harré R, Moghadamn F (eds) The psychology of friendship and enmity: relationships in love, work, politics, and war. ABC-CLIO, Santa Barbara, pp 109–128

    Google Scholar 

  • Reeves J (2009) Teacher investment in learner identity. Teach Teach Educ 25(1):34–41

    Article  Google Scholar 

  • Reynolds K (2001) Take your partners for the corporate tango. Volunteering South Australia, Adelaide

    Google Scholar 

  • Rodell JB, Lynch JW (2016) Perceptions of employee volunteering: is it ‘credited’ or ‘stigmatized’ by colleagues? Acad Manag J 59(2):611–635

    Article  Google Scholar 

  • Rodell JB, Breitsohl H, Schröder M, Kearing DJ (2016) Employee volunteering: a review and framework for future research. J Manag 42(1):55–84

    Google Scholar 

  • Roy Hill 2015 Infinite Opportunities Roy Hill Community Foundation – brochure retrieved from Roy Hill website www.royhill.com.au on 30th September 2016

  • Saks AM (2006) Antecedents and consequences of employee engagement. J Manag Psychol 21(7):600–619

    Article  Google Scholar 

  • Saks AM, Gruman JA (2014) What do we really know about employee engagement? Hum Resour Dev Q 25(2):155–182

    Article  Google Scholar 

  • Samuel O, Wolf P, Schilling A (2013) Corporate volunteering: benefits and challenges for nonprofits. Nonprofit Manag Leadersh 24:163–179

    Article  Google Scholar 

  • Saratovsky KD, Feldmann D (2013) Cause for change: the why and how of nonprofit millennial engagement. Wiley, Chichester

    Google Scholar 

  • Sargeant S, McLean M, Green P, Johnson P (2016) Applying positioning theory to examine interactions between simulated patients and medical students: a narrative analysis. Adv Health Sci Educ 22(1):1–10

    Google Scholar 

  • Schullery NM (2013) Workplace engagement and generational differences in values. Bus Commun Q 76(2):252–265

    Article  Google Scholar 

  • Shantz A, Alfes K, Arevshatian L (2016) HRM in healthcare: the role of work engagement. Pers Rev 45(2):274–295

    Article  Google Scholar 

  • Shuck B, Wollard K (2010) Employee engagement and HRD: a seminal review of the foundations. Hum Resour Dev Rev 9(1):89–110

    Article  Google Scholar 

  • Thanacoody PR, Newman A, Fuchs S (2014) Affective commitment and turnover intentions among healthcare professionals: the role of emotional exhaustion and disengagement. Int J Hum Resour Manag 25(13):1841–1857

    Article  Google Scholar 

  • van Langenhove L, Harré R (1999) Introducing positioning theory. In: Harré R, van Langenhove L (eds) Positioning theory: moral contexts of international action. Wiley-Blackwell, London, pp 14–13

    Google Scholar 

  • van Langenhove L, Zwartjes M, Papanagnou G (2016) Conceptualising regional leadership: the positioning theory angle. In: Global and regional leadership of BRICS countries. Springer International Publishing, Heidelberg, pp 13–27

    Chapter  Google Scholar 

  • Vanstone A, Kofman P (2016) Why we have lost faith in our banks. ABC Radio National, Counterpoint Podcast. http://mpegmedia.abc.net.au/rn/podcast/2016/11/cpt_20161128_1640.mp3

  • Volunteer Canada (2016) Leading with intention: an employer supported volunteering podcast. Available at: https://volunteer.ca/content/podcast

  • Volunteer Ireland (2014) Employee volunteering in Ireland. Available at: www.volunteer.ie/downloads/Employee_Volunteering_Research_2014.pdf

  • West M (2016) ‘Tax avoidance’ masters revealed: exclusive. New Daily. Available at: http://thenewdaily.com.au/money/finance-news/2016/07/11/architects-global-tax-avoidance-revealed/

  • Whitsed C, Volet S (2013) Positioning foreign English language teachers in the Japanese university context. Teach Teach Theory Pract 19(6):717–735

    Article  Google Scholar 

  • Zelle G (2009) Exploring the application of positioning theory to the analysis of organisational change. Paper presented at the Australian and New Zealand Academy of Management Conference, Adelaide

    Google Scholar 

Company Websites Used for Analysis of Self Positioning

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Megan Paull .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2018 Springer International Publishing AG

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Paull, M., Whitsed, C. (2018). Why Authenticity in Corporate and Employee Volunteering Matters for Employee Engagement: An Organisational Behaviour Perspective. In: Brueckner, M., Spencer, R., Paull, M. (eds) Disciplining the Undisciplined?. CSR, Sustainability, Ethics & Governance. Springer, Cham. https://doi.org/10.1007/978-3-319-71449-3_12

Download citation

Publish with us

Policies and ethics