Abstract
The launch of Hukoomi as Qatar’s main e-Government portal has been one of the first essential steps to successfully implement the country’s e-Government strategy. Some aspects like the service of paying fees online or voting on a non-political level are already available and used, but the expansion of further services, possibilities of user participation as well as the optimization of the website’s structure in general are unavoidable if Qatar wants to keep up with the world’s most mature regions regarding this topic. Also, the social media activity of Qatar’s ministries and authorities is in just few cases fully accepted and used for a government-citizen communication. Still, most authorities need to catch up regarding this matter, too.
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Gremm, J., Barth, J., Fietkiewicz, K.J., Stock, W.G. (2018). E-Government. In: Transitioning Towards a Knowledge Society. Springer, Cham. https://doi.org/10.1007/978-3-319-71195-9_7
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DOI: https://doi.org/10.1007/978-3-319-71195-9_7
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