Skip to main content

Consumption Data in the Built Environment: A Concept Study Using Social Translucence Theory

  • Chapter
  • First Online:
People, Personal Data and the Built Environment

Part of the book series: Springer Series in Adaptive Environments ((SPSADENV))

  • 666 Accesses

Abstract

With increased access to data, we are not far from a future where communities will be sharing higher levels of information and data, which will establish cause and consequence associations around peoples’ actions and behavior. This is particularly important for information related to consumption patterns within a community, as individual actions impact overall community resources. To avoid misinterpretations of such data, and to enable users to become aware of the impact of their personal consumption, this work uses Social Translucence Theory as a potential framework to design and prepare the built environment for this information sharing future. The chapter starts by describing the theory and related work but also consumption behaviors and how these have been approached in terms of feedback. It defines Social Translucence theory parameters that could help users to adopt coherent behaviors without compromising each other’s well-being by highlighting in advance the consequences of such information being disseminated across diverse channels. A concept study was conducted using scenario-based design, for which five consumption behaviors were selected, portrayed in scenarios and stories, and validated using a survey that reached 584 respondents. The results revealed participants were familiar with some of the cues provided in each scenario, but also suggested which ones should be further refined to make sure basic rights, such as privacy, are given to users when their personal data is considered.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 99.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 129.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Barreto M, Karapanos E, Nunes N (2011) Social translucence as a theoretical framework for sustainable HCI. In: Campos P, Graham N, Jorge J, Nunes N, Palanque P, Winckler M (eds) Human-Computer Interaction—INTERACT 2011: 13th IFIP TC 13 International Conference, Lisbon, Portugal, Sept 5–9, 2011, Proceedings, Part IV. Springer, Heidelberg, pp 195–203

    Chapter  Google Scholar 

  • Barreto M, Scott M, Oakley I, Karapanos E, Nunes NJ, Gomes S, Gomes J (2013) Playing for the planet: designing toys that foster sustainable values. In: Proceedings of the 31st European conference on cognitive ergonomics. ACM, New York, pp 16:1–16:6

    Google Scholar 

  • Barreto ML, Szóstek A, Karapanos E, Nunes NJ, Pereira L, Quintal F (2014) Understanding families’ motivations for sustainable behaviors. Comput Hum Behav 40:6–15

    Article  Google Scholar 

  • Begole J ‘Bo’, Matsakis NE, Tang JC (2004) Lilsys: sensing unavailability. In: Proceedings of the 2004 ACM conference on computer supported cooperative work. ACM, New York, pp 511–514

    Google Scholar 

  • Birnholtz J, Bi N, Fussell S (2012) Do you see that i see?: effects of perceived visibility on awareness checking behavior. In: Proceedings of the SIGCHI conference on human factors in computing systems. ACM, New York, pp 1765–1774

    Google Scholar 

  • Blunck H, Bouvin NO, Mose Entwistle J, Grønbæk K, Kjærgaard MB, Nielsen M, Graves Petersen M, Rasmussen MK, Wüstenberg M (2013) Computational environmental ethnography: combining collective sensing and ethnographic inquiries to advance means for reducing environmental footprints. In: Proceedings of the fourth international conference on future energy systems. ACM, New York, pp 87–98

    Google Scholar 

  • Christensen HB, Blunck H, Bouvin NO, Brewer RS, Wüstenberg M (2014) Karibu: a flexible, highly-available, and scalable architecture for urban data collection. In: Proceedings of the first international conference on IoT in urban space. ICST (Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering), Brussels, Belgium, pp 96–98

    Google Scholar 

  • Consolvo S, McDonald DW, Landay JA (2009) Theory-driven design strategies for technologies that support behavior change in everyday life. In: Proceedings of the SIGCHI conference on human factors in computing systems. ACM, New York, pp 405–414

    Google Scholar 

  • Davidoff S, Lee MK, Dey AK, Zimmerman J (2007) Rapidly exploring application design through speed dating. In: Proceedings of the 9th international conference on ubiquitous computing. Springer, Heidelberg, pp 429–446

    Google Scholar 

  • DiTommaso D (2011) Beyond gamification: architecting engagement through game design thinking, viewed https://www.slideshare.net/DiTommaso/beyond-gamification-architecting-engagement-through-game-design-thinking

  • Edinburgh DataShare (n.d.) DataShare, viewed https://datashare.is.ed.ac.uk/handle/10283/153

  • Elias EW, Dekoninck EA, Culley SJ (2007) The potential for domestic energy savings through assessing user behaviour and changes in design. In: EcoDesign 2007: 5th international symposium on environmentally conscious design and inverse manufacturing, University of Bath

    Google Scholar 

  • Erickson T (2008) Social systems: designing digital systems that support social intelligence. AI Soc 23(2):147–166

    Article  Google Scholar 

  • Erickson T, Kellogg WA (2000) Social translucence: an approach to designing systems that support social processes. ACM Trans Comput-Hum Interact 7(1):59–83

    Article  Google Scholar 

  • Fogg BJ (1998) Captology: the study of computers as persuasive technologies. In: CHI 98 conference summary on human factors in computing systems. ACM, New York, p 385

    Google Scholar 

  • Froehlich J, Dillahunt T, Klasnja P, Mankoff J, Consolvo S, Harrison B, Landay JA (2009) UbiGreen: investigating a mobile tool for tracking and supporting green transportation habits. In: Proceedings of the SIGCHI conference on human factors in computing systems. ACM, New York, pp 1043–1052

    Google Scholar 

  • Froehlich J, Findlater L, Landay J (2010) The design of eco-feedback technology. In: Proceedings of the SIGCHI conference on human factors in computing systems. ACM, New York, pp 1999–2008

    Google Scholar 

  • Froehlich J, Findlater L, Ostergren M, Ramanathan S, Peterson J, Wragg I, Larson E, Fu F, Bai M, Patel S, Landay JA (2012) The design and evaluation of prototype eco-feedback displays for fixture-level water usage data. In: Proceedings of the SIGCHI conference on human factors in computing systems. ACM, New York, pp 2367–2376

    Google Scholar 

  • Future Glasgow platform 2018, viewed http://www.futureglasgow.co.uk

  • Gaver B, Dunne T, Pacenti E (1999) Design: cultural probes. Interactions 6(1):21–29

    Article  Google Scholar 

  • Gaver W, Blythe M, Boucher A, Jarvis N, Bowers J, Wright P (2010) The prayer companion: openness and specificity, materiality and spirituality. In: Proceedings of the SIGCHI conference on human factors in computing systems. ACM, New York, pp 2055–2064

    Google Scholar 

  • Gilbert E (2012) Designing social translucence over social networks. In: Proceedings of the SIGCHI conference on human factors in computing systems. ACM, New York, pp 2731–2740

    Google Scholar 

  • He HA, Greenberg S, Huang EM (2010) One size does not fit all: applying the transtheoretical model to energy feedback technology design. In: Proceedings of the SIGCHI conference on human factors in computing systems. ACM, New York, pp 927–936

    Google Scholar 

  • Jäger N, Schnädelbach H, Hale J, Kirk D, Glover K (2017) Reciprocal control in adaptive environments. Interact Comput 29(4):512–529

    Google Scholar 

  • Karapanos E (2015) Sustaining user engagement with behavior-change tools. Interactions 22(4):48–52

    Article  Google Scholar 

  • Katzeff C, Broms L, Jönsson L, Westholm U, Räsänen M (2013) ‘Exploring sustainable practices in workplace settings through visualizing electricity consumption. ACM Trans Comput-Hum Interact 20(5):31:1–31:22

    Article  Google Scholar 

  • Kirk DS, Chatting D, Yurman P, Bichard J-A (2016) Ritual Machines I & II: making technology at home. In: Proceedings of the 2016 CHI conference on human factors in computing systems. ACM, New York, pp 2474–2486

    Google Scholar 

  • Kitchin R (2014a) Big data, new epistemologies and paradigm shifts. Big Data Soc 1(1):1–12

    Article  Google Scholar 

  • Kitchin R (2014b) The real-time city? Big data and smart urbanism. GeoJournal 79(1):1–14

    Article  Google Scholar 

  • Maisonneuve N, Stevens M, Niessen ME, Hanappe P, Steels L (2009) Citizen noise pollution monitoring. In: Proceedings of the 10th annual international conference on digital government research: social networks: making connections between citizens, data and government. Digital Government Society of North America, Puebla, Mexico, pp 96–103

    Google Scholar 

  • Matysiak Szóstek A, Eggen B (2009) ‘I know that you know’—ascertaining mutual awareness of recipient’s availability status in instant messaging applications. In Gross T, Gulliksen J, Kotzé P, Oestreicher L, Palanque P, Prates RO, Winckler M (eds), Human-Computer Interaction—INTERACT 2009: 12th IFIP TC 13 International Conference, Uppsala, Sweden, Aug 24–28, 2009, Proceedings, Part I. Springer, Heidelberg, pp 182–195

    Google Scholar 

  • McDonald DW, Gokhman S, Zachry M (2012) Building for social translucence: a domain analysis and prototype system. In: Proceedings of the ACM 2012 conference on computer supported cooperative work. ACM, New York, pp 637–646

    Google Scholar 

  • Moore J, Kortuem G, Smith A, Chowdhury N, Cavero J, Gooch D (2016) DevOps for the urban IoT. In: Proceedings of the second international conference on IoT in urban space. ACM, New York, pp 78–81

    Google Scholar 

  • Pereira L, Quintal F, Barreto M, Nunes NJ (2013) Understanding the limitations of eco-feedback: a one-year long-term study. In: Holzinger A, Pasi G (eds) Proceedings of the human-computer interaction and knowledge discovery in complex, unstructured, big data: third international workshop, HCI-KDD 2013, Held at SouthCHI 2013, Maribor, Slovenia, July 1–3, 2013. Springer, Heidelberg, pp 237–255

    Chapter  Google Scholar 

  • Peschiera G, Taylor JE, Siegel JA (2010) Response–relapse patterns of building occupant electricity consumption following exposure to personal, contextualized and occupant peer network utilization data. Energy Build 42(8):1329–1336

    Article  Google Scholar 

  • Resch B (2013) People as sensors and collective sensing-contextual observations complementing geo-sensor network measurements. In: Krisp JM (ed) Progress in location-based services. Springer, Heidelberg, pp 391–406

    Chapter  Google Scholar 

  • Rogers C (n.d.) Carbon footpring definition, viewed http://greenliving.lovetoknow.com/Define_Carbon_Footprint

  • Rosson MB, Carrol JM (2009) Scenario-based design. In: Human-Computer Interaction, Florida, pp 145–62

    Google Scholar 

  • Spagnolli A, Corradi N, Gamberini L, Hoggan E, Jacucci G, Katzeff C, Broms L, Jonsson L (2011) Eco-feedback on the go: motivating energy awareness. Computer 44(5):38–45

    Article  Google Scholar 

  • Strengers YAA (2011) Designing eco-feedback systems for everyday life. In: Proceedings of the SIGCHI conference on human factors in computing systems. ACM, New York, pp 2135–2144

    Google Scholar 

  • Stuart HC, Dabbish L, Kiesler S, Kinnaird P, Kang R (2012) Social transparency in networked information exchange: a theoretical framework. In: Proceedings of the ACM 2012 conference on computer supported cooperative work. ACM, New York, pp 451–460

    Google Scholar 

  • Suh B, Chi EH, Kittur A, Pendleton BA (2008) Lifting the veil: improving accountability and social transparency in wikipedia with Wikidashboard. In: Proceedings of the SIGCHI conference on human factors in computing systems. ACM, New York, pp 1037–1040

    Google Scholar 

  • Szostek AM, Karapanos E, Eggen B, Holenderski M (2008) Understanding the implications of social translucence for systems supporting communication at work. In: Proceedings of the 2008 ACM conference on computer supported cooperative work. ACM, New York, pp 649–658

    Google Scholar 

  • Theofanos M, Scholtz J (2005) A framework for evaluation of ubicomp applications. In: First international workshop on social implications of ubiquitous computing. CHI, Citeseer, pp 1–5

    Google Scholar 

  • Weiser M (1999) The computer for the 21st Century. SIGMOBILE Mob Comput Commun Rev 3(3):3–11

    Article  Google Scholar 

  • Zapico JL, Turpeinen M, Brandt N (2009) Climate persuasive services: changing behavior towards low-carbon lifestyles. In: Proceedings of the 4th international conference on persuasive technology. ACM, New York, pp 14:1–14:8

    Google Scholar 

Download references

Acknowledgements

This work is integrated within the LARSyS project (UID/EEA/50009/2013) and the ARDITI grant (M1420-09-5369-FSE-000001).

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Mary Barreto .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2019 Springer Nature Switzerland AG

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Barreto, M. (2019). Consumption Data in the Built Environment: A Concept Study Using Social Translucence Theory. In: Schnädelbach, H., Kirk, D. (eds) People, Personal Data and the Built Environment. Springer Series in Adaptive Environments. Springer, Cham. https://doi.org/10.1007/978-3-319-70875-1_9

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-70875-1_9

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-70874-4

  • Online ISBN: 978-3-319-70875-1

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics