A Conceptual Approach for Modelling Social Care Services: The INSPIRE Project

  • Elaheh PourabbasEmail author
  • Antonio D’Uffizi
  • Fabrizio L. Ricci
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 10649)


This paper proposes a conceptual model of social care services that takes into account different characteristics of services and activities. This model encompasses a multidimensional conceptualization of social and health care services integration, used in the Integrated Unique Access Point (IUAP), and considers those characteristics that are relevant to answer a fragile user’s need. On the basis of the proposed model, this paper outlines the methodological considerations with regard to information management, modelling and design of data related to social care services. To this end, a taxonomy of services categorized according to different targets, i.e., elders and people with disabilities, is presented. Our model that is based on the UML standard is used within the INSPIRE project in order to achieve its required goals.


Social services Conceptual model Taxonomy Individual Care Plan 



The authors would like to thank Dott. Antonia Caruso, Dott. Daniela Lutri and Dott. Edoardo Trulli for providing us insightful information on IUAP in several interviews and joint discussions.

This study is part of the INSPIRE (Innovative Services for fragile People in Rome) project, EASI 2014 - PROGRESS AXIS - DG EMPLOYMENT AND SOCIAL INCLUSION, Grant Agreement n. VS/2015/0210.


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Copyright information

© Springer International Publishing AG 2017

Authors and Affiliations

  • Elaheh Pourabbas
    • 1
    Email author
  • Antonio D’Uffizi
    • 1
  • Fabrizio L. Ricci
    • 1
  1. 1.National Research Council, Istituto di Analisi dei Sistemi ed Informatica “Antonio Ruberti”RomeItaly

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