Abstract
This chapter argues that diversity and inclusion are and should be at the core of organization development (OD). It describes what is meant by diversity and inclusion—especially as perspectives, practices, and values crucially relevant to OD practice—makes the connections of diversity and inclusion values and practices with OD more explicit, and suggests how to be more intentional and focused in integrating diversity and inclusion as core values in OD practice.
This chapter is an expanded and updated version of Ferdman, B. (2014). Toward infusing diversity and inclusion as core elements of OD. OD Practitioner, 46(4), 44–46.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsReferences
Block, C. J., & Noumair, D. A. (2017). Understanding diversity dynamics in social systems: Social equality as an organization change issue. The Journal of Applied Behavioral Science, 53(2), 150–155. https://doi.org/10.1177/0021886317703250.
Boehm, S. A., Dwertmann, D. J. G., Kunze, F., Michaelis, B., Parks, K. M., & McDonald, D. P. (2014). Expanding insights on the diversity climate-performance link: The role of workgroup discrimination and group size. Human Resource Management, 53(3), 379–402. https://doi.org/10.1002/hrm.21589.
Brazzel, M. (2007). Diversity and social justice practices for OD practitioners. OD Practitioner, 39(3), 15–21.
Church, A. H., Rotolo, C. T., Shull, A. C., & Tuller, M. D. (2014). Inclusive organization development: An integration of two disciplines. In B. M. Ferdman & B. R. Deane (Eds.), Diversity at work: The practice of inclusion (pp. 260–295). San Francisco, CA: Jossey-Bass. https://doi.org/10.1002/9781118764282.ch9.
Eggers, M., & Church, A. (n.d.). Principles of OD practice. Retrieved from http://www.odnetwork.org/?page=PrinciplesOfODPractice
Ferdman, B. M. (2014). The practice of inclusion in diverse organizations: Toward a systemic and inclusive framework. In B. M. Ferdman & B. R. Deane (Eds.), Diversity at work: The practice of inclusion (pp. 3–54). San Francisco, CA: Jossey-Bass. https://doi.org/10.1002/9781118764282.ch1.
Ferdman, B. M. (2016). Diversity, inclusion, and organizational change/performance. In J. Stone, R. M. Dennis, P. S. Rizova, A. D. Smith, & X. Hou (Eds.), The Wiley-Blackwell encyclopedia of race, ethnicity, and nationalism (1st ed.). San Francisco, CA: Wiley. https://doi.org/10.1002/9781118663202.wberen680.
Ferdman, B. M. (2017). Paradoxes of inclusion: Understanding and managing the tensions of diversity and multiculturalism. The Journal of Applied Behavioral Science, 53(2), 235–263. https://doi.org/10.1177/0021886317702608.
Ferdman, B. M., & Deane, B. R. (Eds.). (2014). Diversity at work: The practice of inclusion. San Francisco, CA: Jossey-Bass. https://doi.org/10.1002/9781118764282.
Ferdman, B. M., & Sagiv, L. (2012). Diversity in organizations and cross-cultural work psychology: What if they were more connected? (Focal article). Industrial and Organizational Psychology: Perspectives on Science and Practice, 5(3), 323–345. https://doi.org/10.1111/j.1754-9434.2012.01455.x.
Greene, R. D., & Berthoud, H. (2015). OD is diversity: Differences are at the heart of the field. OD Practitioner, 47(4), 36–41.
Holvino, E. (2014). Developing multicultural organizations: An application of the multicultural OD model. In B. B. Jones & M. Brazzel (Eds.), The NTL handbook of organization development and change: Principles, practices, and perspectives (2nd ed., pp. 517–534). San Francisco, CA: Wiley. https://doi.org/10.1002/9781118836170.ch26.
Holvino, E., Ferdman, B. M., & Merrill-Sands, D. (2004). Creating and sustaining diversity and inclusion in organizations: Strategies and approaches. In M. S. Stockdale & F. J. Crosby (Eds.), The psychology and management of workplace diversity (pp. 245–276). Malden, MA: Blackwell.
Hunt, V., Layton, D., & Prince, S. (2014, November). Diversity matters. McKinsey & Company. Retrieved from http://www.mckinsey.com/~/media/mckinsey/business%20functions/organization/our%20insights/why%20diversity%20matters/diversity%20matters.ashx
Jackson, B. W. (2014). Theory and practice of multicultural organization development. In B. B. Jones & M. Brazzel (Eds.), The NTL handbook of organization development and change: Principles, practices, and perspectives (2nd ed., pp. 175–192). San Francisco, CA: Wiley. https://doi.org/10.1002/9781118836170.ch9.
Jamieson, D., & Gellermann, W. (2014). Values, ethics, and OD practice. In B. B. Jones & M. Brazzel (Eds.), The NTL handbook of organization development and change: Principles, practices, and perspectives (2nd ed., pp. 45–65). San Francisco, CA: Wiley. https://doi.org/10.1002/9781118836170.ch3.
Katz, J. H., & Miller, F. A. (2014). Learning from the journey: OD values. OD Practitioner, 46(4), 39–43.
Katz, J. H., & Miller, F. A. (2016). Leveraging diversity and inclusion for performance. In W. J. Rothwell, J. M. Stavros, & R. L. Sullivan (Eds.), Practicing organization development: Leading transformation and change (4th ed., pp. 366–375). Hoboken, NJ: Wiley. https://doi.org/10.1002/9781119176626.ch26.
Marshak, R. J. (2006). Organization development as a profession and a field. In B. B. Jones & M. Brazzel (Eds.), The NTL handbook of organization development and change: Principles, practices, and perspectives (pp. 13–27). San Francisco, CA: Pfeiffer.
Marshak, R. J. (2014). Organization development as an evolving field of practice. In B. B. Jones & M. Brazzel (Eds.), The NTL handbook of organization development and change: Principles, practices, and perspectives (2nd ed., pp. 3–24). San Francisco, CA: Wiley. https://doi.org/10.1002/9781118836170.ch1.
Miller, F. A., & Katz, J. H. (2002). The inclusion breakthrough: Unleashing the real power of diversity. San Francisco, CA: Berrett-Koehler.
Mor Barak, M. E. (2017). Managing diversity: Toward a globally inclusive workplace (4th ed.). Thousand Oaks, CA: Sage.
Nielsen, B. B., & Nielsen, S. (2013). Top management team nationality diversity and firm performance: A multilevel study. Strategic Management Journal, 34, 373–382. https://doi.org/10.1002/smj.2021.
O’Mara, J., Richter, A., & 95 Expert Panelists. (2016). Global diversity and inclusion benchmarks: Standards for organizations around the world. Available at http://diversitycollegium.org/usertools/GDIB-V-03072016-3-2MB.pdf
Page, S. E. (2007). Making the difference: Applying a logic of diversity. Academy of Management Perspectives, 21(4), 6–20.
Phillips, K. W. (2014). How diversity makes us smarter. Scientific American, 311(4), 43–47. Retrieved from https://www.scientificamerican.com/article/how-diversity-makes-us-smarter
Plaut, V. C. (2010). Diversity science: Why and how difference makes a difference. Psychological Inquiry, 21(2), 77–99. https://doi.org/10.1080/10478401003676501.
Shull, A. C., Church, A. H., & Burke, W. W. (2014). Something old, something new: Research findings on the practice and values of OD. OD Practitioner, 46(4), 23–30.
Acknowledgments
Allan Church provided helpful comments on the initial idea for this chapter as well as on directions for revisions. I am also grateful to Juan Lopez for his extensive comments and suggestions on a prior draft, to Joel Brown for additional comments and thoughts, and to Sophia Sung for background research, pointers to helpful references, and suggestions for improvements and extensions.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2018 The Author(s)
About this chapter
Cite this chapter
Ferdman, B.M. (2018). Incorporating Diversity and Inclusion as Core Values in Organization Development Practice. In: Jamieson, D., Church, A., Vogelsang, J. (eds) Enacting Values-Based Change. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-319-69590-7_11
Download citation
DOI: https://doi.org/10.1007/978-3-319-69590-7_11
Published:
Publisher Name: Palgrave Macmillan, Cham
Print ISBN: 978-3-319-69589-1
Online ISBN: 978-3-319-69590-7
eBook Packages: Business and ManagementBusiness and Management (R0)