Conclusion

Abstract

The book analyzes the challenges of public administration as a result of globalization. Despite the current backlash in the United States and Europe, the tide of globalization will continue. There may be short-term protests against globalization spurred by events such as the refugee crisis in Europe and the loss of manufacturing jobs in the United States. The forces of the Internet and communication technology will continue to play a crucial role in globalization. The book argues that public administration faces several challenges in a globalized world. Despite the insistence by some authors to use the term “governance” to understand the involvement of the formal and informal actors, the use of public administration is sufficient to understand the processes and operations of the government. Public administration does incorporate the formal and informal actors in the delivery of services. As an open system, public administration needs to interact with the internal and external environment.