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Usability analysis: Is our software inclusive?

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Trends and Applications in Software Engineering (CIMPS 2017)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 688))

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Abstract

Usability is considered as one of the most important quality attributes, being a fundamental aspect in all software products. It is even more crucial in those systems that are designed for a wide variety of users, called by different authors as inclusive products. It can be observed that the traditional requirements elicitation process does not consider the special needs of people with disabilities. Not even in the proposals of inclusive systems are special techniques included. In this context, the present article seeks to provide a broad perspective on different factors influencing usability identified in several investigations focused on software products for users with sensory disability. A comparative chart is presented showing the strengths and weaknesses of several models, guides and frameworks designed to satisfy the needs of this group of users. Finally, several metrics of usability requirements are proposed, quantifying the process of requirements capture by means of usability factors in inclusive systems.

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Author information

Authors and Affiliations

  1. Escuela de Ingeniería, Universidad Católica del Norte, Antofagasta, Chile

    Hans Guerrero

  2. Departamento de Ingeniería de Sistemas y Computación, Universidad Católica del Norte, Antofagasta, Chile

    Vianca Vega

Authors
  1. Hans Guerrero
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  2. Vianca Vega
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Corresponding author

Correspondence to Hans Guerrero .

Editor information

Editors and Affiliations

  1. Centro de Invest. en Matemáticas A.C.,, Unidad Zacatecas Centro de Invest. en Matemáticas A.C.,, Zacatecas, Mexico

    Jezreel Mejia

  2. Centro de Invest. en Matemáticas A.C.,, Unidad Zacatecas Centro de Invest. en Matemáticas A.C.,, Zacatecas, Mexico

    Mirna Muñoz

  3. Departamento de Engenharia Informática, University of Coimbra , Coimbra, Portugal

    Álvaro Rocha

  4. Facultad de Informática, Universidad Autónoma de Sinaloa , Mazatlán, Mexico

    Yadira Quiñonez

  5. Lenguajes y Sistemas Informáticos e Ingeniería de Software, Universidad Politécnica de Madrid, Madrid, Spain

    Jose Calvo-Manzano

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Guerrero, H., Vega, V. (2018). Usability analysis: Is our software inclusive?. In: Mejia, J., Muñoz, M., Rocha, Á., Quiñonez, Y., Calvo-Manzano, J. (eds) Trends and Applications in Software Engineering. CIMPS 2017. Advances in Intelligent Systems and Computing, vol 688. Springer, Cham. https://doi.org/10.1007/978-3-319-69341-5_20

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  • DOI: https://doi.org/10.1007/978-3-319-69341-5_20

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-69340-8

  • Online ISBN: 978-3-319-69341-5

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