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Soft Skills for IT Project Success: A Systematic Literature Review

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Trends and Applications in Software Engineering (CIMPS 2017)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 688))

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Abstract

IT projects continue to fail at a high rate and this represents losses in both money and opportunity organizations. This leads us to continue studying success factors in projects. The aim of this paper is present a systematic literature review focused on soft skills for the IT project success. The literature search was conducted using the electronic databases and the primary articles from 2010 to 2017. The results show that a high number of studies are theoretical, conceptual or based on experience and there are no models that explain the causal relationship between soft skills and project success. All studies agree about the relevance of the project manager soft skills for projects success. The results show that the most influence soft skills for projects success are communication, leadership and conflict resolution skills.

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Author information

Authors and Affiliations

  1. Unidad de Posgrado de la Facultad de Ingenieria de Sistemas, Universidad Nacional Mayor de San Marcos, Lima, Peru

    Carmen Iriarte & Sussy Bayona Orè

Authors
  1. Carmen Iriarte
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  2. Sussy Bayona Orè
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Corresponding author

Correspondence to Sussy Bayona Orè .

Editor information

Editors and Affiliations

  1. Centro de Invest. en Matemáticas A.C.,, Unidad Zacatecas Centro de Invest. en Matemáticas A.C.,, Zacatecas, Mexico

    Jezreel Mejia

  2. Centro de Invest. en Matemáticas A.C.,, Unidad Zacatecas Centro de Invest. en Matemáticas A.C.,, Zacatecas, Mexico

    Mirna Muñoz

  3. Departamento de Engenharia Informática, University of Coimbra , Coimbra, Portugal

    Álvaro Rocha

  4. Facultad de Informática, Universidad Autónoma de Sinaloa , Mazatlán, Mexico

    Yadira Quiñonez

  5. Lenguajes y Sistemas Informáticos e Ingeniería de Software, Universidad Politécnica de Madrid, Madrid, Spain

    Jose Calvo-Manzano

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Iriarte, C., Bayona Orè, S. (2018). Soft Skills for IT Project Success: A Systematic Literature Review. In: Mejia, J., Muñoz, M., Rocha, Á., Quiñonez, Y., Calvo-Manzano, J. (eds) Trends and Applications in Software Engineering. CIMPS 2017. Advances in Intelligent Systems and Computing, vol 688. Springer, Cham. https://doi.org/10.1007/978-3-319-69341-5_14

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  • DOI: https://doi.org/10.1007/978-3-319-69341-5_14

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-69340-8

  • Online ISBN: 978-3-319-69341-5

  • eBook Packages: EngineeringEngineering (R0)

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