Principal Sources for the Identification of Tacit Knowledge Within an IT Company, as Part of an Intelligent System

  • Justyna Patalas-MaliszewskaEmail author
  • Irene Krebs
Conference paper
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 303)


This article aims to present principal sources for the identification of tacit knowledge within an IT Company, as part of an intelligent system. It is stated, that knowledge workers have the specialised knowledge to come up with or formulate new ideas and that this specialised knowledge is the product of targeted education, experience and competences. Using our personnel usefulness function (Evaluation of Personnel as an Asset – EPS method), a base of knowledge workers, within an IT company is created and then, by using the FAHP method, the main sources of tacit knowledge (MTKS) from this base of knowledge workers are identified. Finally, the implementation of our approach in an information system is presented.


Identification of tacit knowledge EPS method An intelligent system An IT company 


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Copyright information

© Springer International Publishing AG 2017

Authors and Affiliations

  1. 1.University of Zielona GóraZielona GóraPoland
  2. 2.Brandenburg University of Technology Cottbus-SenftenbergCottbusGermany

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