The Impact of Digitization on Information System Design - An Explorative Case Study of Digitization in the Insurance Business

  • Rainer SchmidtEmail author
  • Michael Möhring
  • Florian Bär
  • Alfred Zimmermann
Conference paper
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 303)


Digitization transforms business process models and processes in many enterprises. However, many of them need guidance, how digitization is impacting the design of their information systems. Therefore, this paper investigates the influence of digitization on information system design. We apply a two-phase research method applying a literature review and an exploratory case study. The case study took place in the IT service provider of a large insurance enterprise. The study’s results suggest that a number of areas of information system design are affected, such as architecture, processes, data and services.


Digitization Digital transformation Information systems 


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Copyright information

© Springer International Publishing AG 2017

Authors and Affiliations

  • Rainer Schmidt
    • 1
    Email author
  • Michael Möhring
    • 1
  • Florian Bär
    • 1
  • Alfred Zimmermann
    • 2
  1. 1.Munich University of Applied SciencesMunichGermany
  2. 2.Reutlingen UniversityReutlingenGermany

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