Skip to main content
SpringerLink
Log in
Book cover

Advances in Manufacturing pp 269–278Cite as

Technical Product-Service Systems—A Business Opportunity for Machine Industry

  • Conference paper
  • First Online:

Part of the book series: Lecture Notes in Mechanical Engineering ((LNME))

Abstract

The aim of this paper is to present an idea of servicization and technical product-service systems. General assumptions, trends, and challenges in business, customer expectations, and manufacturing leading to the need and trend of servicization of economies and production sectors in particular are discussed. Product-service systems characteristics and typologies are discussed. Selected examples of product-service systems are presented. New concept of a technical product-service system was proposed for a manufacturer of moulds. Presented example shows properties that characterize technical product-service systems in relation to a set of services proposed for a manufacturer of moulds. Characteristics of systems were discussed to show possible benefits for a manufacturer of moulds, as well as its customers.

This is a preview of subscription content, log in via an institution.

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   389.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   499.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD   499.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

References

  1. CIA. The World Factbook. www.cia.gov/library/publications/the-world-factbook/fields/2012.html. Accessed 28 Apr 2017

  2. Meier, H., Roy, R., Seliger, G.: Industrial product-service systems—IPS2. CIRP Ann.—Manuf. Technol. 59, 607–626 (2010)

    Article  Google Scholar 

  3. Toffel, M.W.: Contracting for servicizing. www.hbs.edu/faculty/Publication%20Files/08-063_17bf1f50-d901-42e6-8adf-70e832ba49a7.pdf. Accessed 28 Apr 2017; (Harvard Business School)

  4. Stahel, W.: The utilisation-focused service economy: resource efficiency and product-life extension. In: The Greening of Industrial Ecosystems, pp. 178–190. National Academy Press, Washington DC (1994)

    Google Scholar 

  5. Santarek, K., Salwin, M.: Product-service systems (in Polish: Systemy produktowo-usługowe). In: Knosala, R. (ed.) Innovations in Management and Production Engineering (in Polish: Innowacje w Zarządzaniu i Inżynierii Produkcji), vol. 1, pp. 863–873. OW PTZP, Opole (2017)

    Google Scholar 

  6. Tukker, A.: Eight types of product–service system: eight ways to sustainability? Experiences from SUSPRONET. Bus. Strateg. Environ. 13, 246–260 (2004)

    Article  Google Scholar 

  7. Baines, T.S., Lightfood, H.W., Evans, S., Neely, A., Greenough, R., et al.: State-of-the-art in product-service systems. Proc. Inst. Mech. Eng. Part B: J. Eng. Manuf. 221(10), 1543–1552 (2007)

    Article  Google Scholar 

  8. Morelli, N.: Product service-systems, a perspective shift for designers: a case study—the design of a telecentre. Des. Stud. 24(1), 73–99 (2003)

    Article  Google Scholar 

  9. Aurich, J.C., Fuchs, C., Wagenknecht, C.: Life cycle oriented design of technical product-service systems. J. Clean. Prod. 14(17), 1480–1494 (2006)

    Article  Google Scholar 

  10. Aurich, J.C., Fuchs, C., Wagenknecht, C.: Modular design of technical product-service systems. In: Brissaud, D., Tichkiewitch, S., Zwolinski, P. (eds.) Innovation in Life Cycle Engineering and Sustainable Development, pp. 303–320. Springer, Dordrecht (2006)

    Google Scholar 

  11. Cook, M.B.: Understanding the potential opportunities provided by service-orientated concepts to improve resource productivity, In: Bhamra, T., Hon, B. (eds.) Design and Manufacture for Sustainable Development, pp. 123–134. Professional Engineering Publishing, Bury St. Edmonds (UK) (2004)

    Google Scholar 

  12. Tukker, A., van Halen, C.: Innovation Scan Product Service Combinations Manual. PWC, Delft/Utrecht. www.score-network.org/files/827_17.pdf (2003). Accessed 28 Apr 2017

  13. van Ostaeyen, J., van Horenbeek, A., Pintelon, L., Duflou, J.R.: A refined typology of product-service systems based on functional hierarchy modeling. J. Clean. Prod. 51, 261–276 (2013)

    Article  Google Scholar 

  14. Fliess, S., Becker, U.: Supplier integration: controlling of co-development processes. Ind. Mark. Manage. 35(1), 28–44 (2006)

    Article  Google Scholar 

  15. Bitner, M.J., Ostrom, A.L., Morgan, F.L.: Service blueprinting: a practical technique for service innovation. Calif. Manag. Rev. 50(3), 66–94 (2008)

    Article  Google Scholar 

  16. Cagno, E.: Eco-efficiency for sustainable manufacturing: an extended environmental costing method. Prod. Plan. Control 23(2–3), 134–144 (2012)

    Article  Google Scholar 

  17. Morelli, N., Tollestrup, C.: New representation techniques for designing in a systemic perspective. In: International Conference on Engineering and Product Design Education Conference, E&DPE’06, Salzburg, 2006, pp. 81–86 (FH-Salzburg)

    Google Scholar 

  18. Mien, L.H., Feng, L.W., Gay, R., Leng, K.: An integrated manufacturing and product services system (IMPSS) concept for sustainable product development. In: International Symposium on Environmentally Conscious Design and Inverse Manufacturing, EcoDesign’05, Tokyo, 2005, pp. 656–662 (IEEE)

    Google Scholar 

  19. Lujing, Y., Xing, K., Lee, S.H.: Framework for PSS from service’ perspective. In: International MultiConference of Engineers and Computer Scientists, IMECS’10, vol. 3, Hong Kong, 2010, pp. 1656–1661 (IAENG)

    Google Scholar 

  20. Schoemaker, P.J.H.: Scenario planning: a tool for strategic thinking. Sloan Manag. Rev. 36(2), 25–40 (1995)

    Google Scholar 

  21. den Ouden, E.: Innovation Design: Creating Value for People, Organizations and Society. Springer, London (2012)

    Google Scholar 

  22. Allee, V.: Reconfiguring the value network. J. Bus. Strateg. 21(4), 36–39 (2000)

    Article  Google Scholar 

  23. Tukker, A., Tischner, U.: Product-services as a research field: past, present and future. Reflections from a decade of research. J. Clean. Prod. 14(17), 1552–1556 (2006)

    Article  Google Scholar 

  24. Tukker, A.: Product services for a resource-efficient and circular economy—a review. J. Clean. Prod. 97, 76–91 (2015)

    Article  Google Scholar 

  25. Geng, X., Chu, X., Xue, D., Zhang, Z.: A systematic decision-making approach for the optimal product-service system planning. Expert Syst. Appl. 38(9), 11849–11858 (2011)

    Article  Google Scholar 

  26. Baines, T.S. Lightfoot, H.: Made to Serve: How Manufacturers Can Compete Through Servitization and Product Service Systems. Wiley, Chichester (UK) (2013)

    Google Scholar 

  27. Philips. Case study RAU Architects. faculty.som.yale.edu/florianederer/behavioral/Pay-per-Lux.pdf. Accessed 30 Apr 2017

  28. Schuh, G., Potentme, T., Schittny, B., Wittek, A.: Industrial product-service-systems for the tooling industry. In: International Conference on Concurrent Enterprising, ICE’11, Aachen, 2011, pp. 1–8 (RWTH Aachen)

    Google Scholar 

  29. Michaeli, W., Neuss, A., Wunderle, J.: Integrative process and product development for hybrid plastic-metal components. In: Brecher, C. (ed.) Integrative Production Technology for High-Wage Countries. Springer, Berlin Heidelberg (2012)

    Google Scholar 

  30. Henriksen, B., Røstad, C.C.: Paths for modularization. In: IFIP International Conference on Advances Production Management Systems, APMS’14, vol. 3, Ajaccio, 2014, pp. 272–279 (Springer)

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Faculty of Production Engineering, Institute of Production Systems Organization, Warsaw University of Technology, Warsaw, Poland

    Mariusz Salwin, Bartlomiej Gladysz & Krzysztof Santarek

Authors
  1. Mariusz Salwin
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Bartlomiej Gladysz
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Krzysztof Santarek
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Bartlomiej Gladysz .

Editor information

Editors and Affiliations

  1. Poznan University of Technology, Poznań, Poland

    Adam Hamrol

  2. Poznan University of Technology, Poznań, Poland

    Olaf Ciszak

  3. Poznan University of Technology, Poznań, Poland

    Stanisław Legutko

  4. Poznan University of Technology, Poznań, Poland

    Mieczysław Jurczyk

Rights and permissions

Reprints and permissions

Copyright information

© 2018 Springer International Publishing AG

About this paper

Cite this paper

Salwin, M., Gladysz, B., Santarek, K. (2018). Technical Product-Service Systems—A Business Opportunity for Machine Industry. In: Hamrol, A., Ciszak, O., Legutko, S., Jurczyk, M. (eds) Advances in Manufacturing. Lecture Notes in Mechanical Engineering. Springer, Cham. https://doi.org/10.1007/978-3-319-68619-6_26

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-68619-6_26

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-68618-9

  • Online ISBN: 978-3-319-68619-6

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics

Search

Navigation