Abstract
This chapter argues that the performance of regulated industries can be appraised along different dimensions and according to various methods. Performance appraisal can serve various purposes, especially—in the form of benchmark and yardstick competition—the evaluation of the services of each infrastructure and utilities firm with respect to those of the others. Infrastructure and utilities performance is related to regulatory governance, because the quality of governance institutions have important consequences on the working of regulatory mechanisms. The chapter concludes with a discussion of the regulation of railways in Portugal in the 2000s.
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Asquer, A. (2018). The Performance of Regulated Industries. In: Regulation of Infrastructure and Utilities. Studies in the Political Economy of Public Policy. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-319-67735-4_10
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DOI: https://doi.org/10.1007/978-3-319-67735-4_10
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