Abstract
Recent advances in neuro-physiological measurements resulted in reliable and objective measures of Cognitive Load (CL), for example, using pupillary responses. However, continuous measurement of CL in software design activities, for example, conceptual modeling, has received little attention. In this paper, we present the progress of our work intended to close this gap by continuously measuring cognitive load during design activities. This work aims at advancing our understanding of WHEN and WHY designers face challenges. For this, we attempt to explore and explain the occurrence of CL using fine-granular units of analysis (e.g., type of subtasks, evolution of design artifact’s quality, and manner of technology use). We expect implications for the future development of intelligent software systems, which are aware WHEN a particular designer experiences challenges, but also WHY challenges occur.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Chen, F., Zhou, J., Wang, Y., Yu, K., Arshad, S.Z., Khawaji, A., Conway, D.: Eye-Based Measures, pp. 75–85. Springer International Publishing, Cham (2016)
Hungerford, B.C., Hevner, A.R., Collins, R.W.: Reviewing software diagrams: a cognitive study. IEEE Trans. Softw. Eng. 30, 82–96 (2004)
Haisjackl, C., Zugal, S., Soffer, P., Hadar, I., Reichert, M., Pinggera, J., Weber, B.: Making sense of declarative process models: common strategies and typical pitfalls. In: Proceeding of Conference on BPMDS’13, pp. 2–17 (2013)
Marculescu, B., Poulding, S.M., Feldt, R., Petersen, K., Torkar, R.: Tester interactivity makes a difference in search-based software testing: a controlled experiment. Inf. Softw. Technol. 78, 66–82 (2015)
Knapen, T., de Gee, J.W., Brascamp, J., Nuiten, S., Hoppenbrouwers, S., Theeuwes, J.: Cognitive and ocular factors jointly determine pupil responses under equiluminance. PLoS ONE 11, 1–13 (2016)
Recker, J.C., Safrudin, N., Rosemann, M.: How novices design business processes. Inf. Syst. 37, 557–573 (2012)
Soffer, P., Kaner, M., Wand, Y.: Towards understanding the process of process modeling: theoretical and empirical considerations. In: Proceedings of conference on ER-BPM’11, pp. 357–69 (2012)
Caputo, K.: CMM Implementation Guide: Choreographing Software Process Improvement (Unisys Series). Addison-Wesley, Boston (1998)
Neurauter, M., Pinggera, J., Martini, M., Burattin, A., Furtner, M., Sachse, P., Weber, B.: The influence of cognitive abilities and cognitive load on business process models and their creation. In: Proceedings of Conference on NeuroIS’15, pp. 107–115 (2015)
Pinggera, J., Zugal, S., Weber, B.: Investigating the Process of Process Modeling with Cheetah Experimental Platform. In: Proceedings of Conference on ER-POIS’10, pp. 13–18 (2010)
Weber, B., Neurauter, M., Pinggera, J., Zugal, S., Furtner, M., Martini, M., Sachse, P.: Measuring cognitive load during process model creation. In: Proceedings of Conference on NeuroIS’15, pp. 129–136 (2015)
Zugal, S., Pinggera, J., Neurauter, M., Maran, T., Weber, B.: Cheetah experimental platform web 1.0: cleaning pupillary data. Technical report (arXiv.org)
Pinggera, J.: The process of process modeling. PhD thesis, University of Innsbruck, Department of Computer Science (2014)
Cortes, C., Vapnik, V.: Support-vector networks. Mach. Learn. 20, 273–297 (1995)
Weber, B., Pinggera, J., Neurauter, M., Zugal, S., Martini, M., Furtner, M., Sachse, P., Schnitzer, D.: Fixation patterns during process model creation: initial steps toward neuro-adaptive process modeling environments. In: Proceedings of Conference on HICSS’16, pp. 600–609 (2016)
Burattin, A., Kaiser, M., Neurauter, M., Weber, B.: Eye tracking meets the process of process modeling: a visual analytic approach. In: Proceedings of Conference on TAProViz’16 (2016)
Xie, B., Salvendy, G.: Prediction of mental workload in single and multiple tasks environments. Int. J. Cogn. Ergonom. 4, 213–242 (2000)
Burattin, A., Bernstein, V., Neurauter, M., Soffer, P., Weber, B.: Detection and quantification of flow consistency in business process models. Softw. Syst. Model., pp. 1–22 (2017)
Haisjackl, C., Burattin, A., Soffer, P., Weber, B.: Visualization of the evolution of layout metrics for business process models. In: Proceedings of Conference on TAProViz’16 (2016)
Burton-Jones, A., Straub, D.W.: Reconceptualizing system usage: an approach and empirical test. Inf. Syst. Res. 17, 228–246 (2006)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2018 Springer International Publishing AG
About this paper
Cite this paper
Weber, B., Neurauter, M., Burattin, A., Pinggera, J., Davis, C. (2018). Measuring and Explaining Cognitive Load During Design Activities: A Fine-Grained Approach. In: Davis, F., Riedl, R., vom Brocke, J., Léger, PM., Randolph, A. (eds) Information Systems and Neuroscience. Lecture Notes in Information Systems and Organisation, vol 25. Springer, Cham. https://doi.org/10.1007/978-3-319-67431-5_6
Download citation
DOI: https://doi.org/10.1007/978-3-319-67431-5_6
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-67430-8
Online ISBN: 978-3-319-67431-5
eBook Packages: Business and ManagementBusiness and Management (R0)