Abstract
Both humans and Virtual Agents interact in intercultural environments. Both humans and Virtual Agents need to behave appropriately according to environment. This paper proposes a dynamic modular model of culture-based communication, which reflects intercultural communication processes and can be used in the design of life-like training scenarios. Culture is defined as a semiotic process and a system, which builds upon Self and Other identities and which is sustained and modified through communication and cognitive-emotive mechanisms such as reciprocal adaptation, interactive alignment and appraisal. Communication is defined as an opportunity for meeting of Otherness. Since culture covers many different aspects of social life, people are practicing intercultural-communication on daily basis and Human-Virtual Agent interaction is seen as a form of intercultural communication.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Jan, D., Herrera, D., Martinovski, B., Novick, D., Traum, D.: A Computational Model of Culture-Specific Conversational Behavior. In Pelachaud, C. et al. (eds.) IVA 2007, LNAI 4722, pp. 45–56, Springer, Berlin Heidelberg (2007)
Geertz, C.: The Interpretation of Cultures. Basic Books (1973)
Hofstede, Geert: Cross-Cultural Research and Methodology Series, vol. 5. Sage Publications, Newbury Park, USA (1984)
Shuter, R.: Proxemics and tactility in Latin America. Journal of Communication 26(3), 46–52 (1976)
Erikson, E.H.: Identity: youth and crisis. Norton, New York (1968)
Buber, M.: Det mellanmänskliga. (Element of the Interhuman). Sweden, Falum: Dualis Förlag AB (1995)
Buber, M.: I and Thou. Charles Scribner’s sons, New York (2000)
Iacoboni, M.: Understanding others: imitation, language, empathy. In: Hurley, S., Chater, N. (eds.) Perspectives on Imitation: From Cognitive Neuroscience to Social Science. MIT Press, Cambridge, MA (2005)
Sebeok, T.A.: An Introduction to Semiotics. Pinter, London (1994)
Peirce, Ch. S.: Collected Papers In: Hartshorne, Ch Weiss, P. (ed.) Elements of Logic, vol II, pp. 2.228–2.272 (1932)
Dewey, John: Pierce’s theory of linguistics signs, thought and meaning. J. Philosophy 43(4), 85–95 (1946)
Martinovski, B.: Shifting worlds or deictic signs in WWW. In: Pankow, Ch. (ed.) Indexicality. SSKKII, Göteborg (1995)
Rizzolatti, G., Craighero, L.: The mirror-neuron system. Ann. Rev. Neurosci. 27, 169–192 (2004)
Happé, F., Brownell, H., Winner, E.: Acquired ‘Theory of Mind’ impairments following stroke. Cognition 70, 211–240 (1999)
Baron-Cohen, S.: Mindblindness: An Essay on Autism and ToM. The MIT Press, Cambridge (1995)
Berlin, B., Kay, P.: Basic Color Terms: their Universality and Evolution. University of California Press, Berkeley and Los Angeles (1969)
Chomsky, Noam: Language and Mind. Cambridge University Press, Cambridge (2006)
Peters, John Durham: Speaking into the Air: A History of the Idea of Communication. University of Chicago Press, Chicago (1999)
Weaver, W.: (1949) Recent contributions to the mathematical theory of communication. In: Mathematical, The (ed.) Theory of Communication, Claude Shannon and Warren Weaver. The University of Illinois Press, Urbana (1964)
Shannon, C., Weaver, W.: The University of Illinois Press. The Mathematical Theory of Communication, Urbana (1964)
Johnson-Laird, P.: What is communication? An introduction. In: Mellor, H. (ed.) Communication: Fourth Darwin Lecture Series. Cambridge University Press, Cambridge (1990)
Krebs, John, Davies, N.B. (eds.): Behavioural Ecology: An Evolutionary Approach. Blackwell, Oxford (1978)
Ogden, C.K., Richards, I.A.: The Meaning of Meaning. Routledge & Kegan Paul, London (1923)
Kimura, D.: Neuromotor Mechanisms in Human Communication. Oxford University Press, New York (1993)
Derrida, J.: Margins of Philosophy. Trans. A. Bass, University of Chicago Press, Chicago (1982)
Todorov, T.: The Conquest of America. The Question of the Other. Harper and Row, New York (1984)
Pinchevski, A.: Interruption and Alterity: Dislocating Communication. PhD thesis in Communication, McGill University (2003)
Levinas, E.: Totality and Infinity: An Essay on Exteriority. Thans. A. Lingis, Duquesne University Press, Pittsburgh (1969)
Levinas, E.: Time and the Other. Duquesne University Press, Pittsburgh (1987)
Levinas, E.: The Other in Proust. In: Hand, S. (ed.) The Levinas Reader Blackwell, Oxford (1989)
Levinas, E.: Entre Nous. Thinking-of-the-Other. Continuum, New York (2006)
Iles, P.: Learning to work with difference. Per. Rev. 24(6), 44–60 (1995)
Enayati, J.: The research: Effective communication and decision-making in diverse groups. In: Hemmati, M. (ed.) Multi-Stakeholder Processes for Governance and Sustainability—Beyond Deadlock and Conflict. England, London (2001)
Cultures and Organizations: Software of the Mind: Intercultural Cooperation and Its Importance for Survival. McGraw-Hill, New York (1996)
Halverson, C.B., Tirmizi, S.A.: Effective Multicultural Teams. Springer, Amsterdam (2008)
Reeh, A., Aydin, S., Moréno, J., GarcÃa, M.J, Mota, G.R., Martinovski, B.: Body language in intercultural and cross-cultural communication. In: Proceedings of 16th NIC Conference on Intercultural Communication, BorÃ¥s, Sweden 2009
Gumperz, J.J.: Discourse Strategies. Cambridge University Press, Cambridge (1982)
Qui, C., Wang, X.: Comparison of business negotiation styles between China and Sweden An experimental role-play according to accommodation theory. Master thesis on Communication supervised by Bilyana Martinovski, Gothenburg University (2010)
Martinovski, B.: Emotion in Negotiation. In: Kilgour, M., Eden, C. (eds.) Handbook on Group Decision and Negotiation, Springer, Amsterdam (2010)
Bell, L.: Linguistic Adaptation in Spoken Human-Computer Dialogues. Doctoral Thesis, Kungliga Tekniska Högskolan, Stockholm (2003)
Martinovski, B., Traum, D.: The Error is the Clue: Breakdown in Human-Machine Interaction. In: Proceedings of ISCA Tutorial and Research Workshop International Speech Communication Association, Switzerland (2003)
Pickering, M.J., Garrod, S.: Alignment as the basis for successful communication. Res. Lang. Comput. 4, 203–228 (2006)
Clark, H.H.: Using language. Cambridge University Press, Cambridge (1996)
Martinovski, B., Traum D.,. Marsella, S.: Rejection of empathy in negotiation. J. Group Dec. Neg. 16(1) (2007)
Martinovski, B.(ed.): Emotion in Group Decision and Negotiation. Springer, Amsterdam (2015)
Averill, J.R.: Anger and Aggression. An Essay on Emotion. Springer, Amsterdam (1982)
Cornelius R.R.: Theoretical approaches to emotion. In: Proceedings from ISCA Workshop on Speech and Emotion: A Conceptual Framework for Research 2000
Rosenthal, R., Hall, J.A., DiMatteo, M.R., Rogers, P.L., Archer, D.: Sensitivity to Nonverbal Communications: The PONS Test. The Johns Hopkins University Press, Baltimore, MD (1979)
Spellman, E.: Anger and insubordination. In: Garry, A., Pearsall, M. (eds.) Women, Knowledge and Reality: Explorations in Feminist Philosophy, pp. 263–273. Unwin Hyman, Boston (1989)
Piot, O.: Experimental study of the expression of emotions and attitudes in four languages. In: Proceedings of the 14th International Congress of Phonetic Sciences, San Francisco, pp. 369–370 (1999)
James, W.: Principles of Psychology, Dover Publications, Inc., New York (2014/1890)
Von Uexkull, J., Kriszat, G.: Streifzuge durch die Umwelten Von Tieren und Menschen Ein Bilderbuch unsichtbarer Welten. Springer, Berlin (1934)
Fuster, J.M.: Cortex and Mind: Unifying Cognition. Oxford University Press (2003)
Damasio, A.: Descartes’ Error: Emotion, Reason, and the Human Brain. Putnam Publishing (1994)
Lazarus, R.: Stress and Emotion. Springer Publishing Company Inc, New York (1999)
Stich, S., Nichols, S.: Folk psychology: simulation or tacit theory? Mind Lang. 7, 35–71 (1992)
Thagard, P.: The Brain and the Meaning of Life. Princeton University Press, Princeton (2010)
Gordon, R.: Folk psychology as simulation. Mind Lang. 1, 158–170 (1986)
Hobbs, J. Gordon, A.: Encoding Knowledge of Commonsense Psychology. In: 7th International Symposium on Logical Formalizations of Commonsense Reasoning. Corfu, Greece, May 22–24, (2005)
Martinovski, B.: Empathy and theory of mind and body in evolution. In Ahlsén, E. et al. (eds.) Communication—Action—Meaning, pp. 343–361. A Festschrift to Jens Allwood. University of Gothenburg, Department of Linguistics (2007a)
Lhommet, M. Marsella, S.: Gesture with Meaning. In: Intelligent Virtual Agents (2013)
Martinovski, B.: Shifting attention as re-contextualization in negotiation, In: Proceedings of GDN, Montreal (2007b)
Martinovski, B.: Reciprocal adaptation and problem reframing in group decision and negotiation. J. Group Dec. Neg. 23(3), 497–514. Springer (2013)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2018 Springer International Publishing AG
About this chapter
Cite this chapter
Martinovski, B. (2018). A Model of Culture-Based Communication. In: Faucher, C. (eds) Advances in Culturally-Aware Intelligent Systems and in Cross-Cultural Psychological Studies. Intelligent Systems Reference Library, vol 134. Springer, Cham. https://doi.org/10.1007/978-3-319-67024-9_15
Download citation
DOI: https://doi.org/10.1007/978-3-319-67024-9_15
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-67022-5
Online ISBN: 978-3-319-67024-9
eBook Packages: EngineeringEngineering (R0)