A Hesitant Fuzzy Based TOPSIS Approach for Smart Glass Evaluation

  • Gülçin BüyüközkanEmail author
  • Merve Güler
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 641)


Hesitant fuzzy linguistic term sets (HFLTS) are applied to better represent decision maker’s (DMs’) preferences in complex situations such as uncertainty in DMs’ opinions and the difficulty about expressing thoughts by numbers. As an important tool, HFLTS presents a novel and strong approach for processing qualitative judgments of DMs. Therefore, this paper develops an approach based on HFLTS, ordered weighted averaging (OWA) operator and hesitant fuzzy technique for order performance by similarity to ideal solution (TOPSIS). A case study about smart glass (SG) evaluation is given to demonstrate the potential of the approach. The originality of the work comes from its evaluation methodology and its use on a case study for a logistics company. The study contributes the smart glass (SG) evaluation literature by introducing the integrated OWA Operator-Hesitant TOPSIS methodology. Since technology selection is an important subject for managers, the proposed methodology can be guided managers for an effective SG evaluation process.


Hesitant fuzzy linguistic term sets Multi criteria decision making Smart glasses TOPSIS OWA 



The authors kindly express their appreciation for the support of industrial experts. This research has received financial support of Galatasaray University Research Fund (Project No: 17.402.004).


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Copyright information

© Springer International Publishing AG 2018

Authors and Affiliations

  1. 1.Industrial Engineering DepartmentGalatasaray UniversityOrtaköy, IstanbulTurkey

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