Skip to main content

Analysis of the Software Implementation Process for ERP Systems

  • Conference paper
  • First Online:
Book cover Advances in Computing (CCC 2017)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 735))

Included in the following conference series:

Abstract

Software implementation is a process that aims to integrate software based services or components into the workflow of an organization. For ERP systems, which allows companies to integrate all their primary business processes, this is a critical process that becomes difficult, lengthy costly and often unsuccessful. That is why there are currently some proposals that aim to facilitate and structure ERP implementation processes through the definition of methodologies, methods, models or processes that describe the most important phases and activities of it. In this paper, the ERP implementation process is analyzed considering some methodological proposals for ERP implementation found from a systematic literature review. From this analysis five common phases that are presented in the proposals were identified (selection, project planning, design and customization, implementation and maintenance and continuous improvement) and, in addition, the main activities performed during each of these phases were defined in order to support software enterprises during the ERP implementation process.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Deneckere, R., Hug, C., Onderstal, J., Brinkkemper, S.: Method association approach: situational construction and evaluation of an implementation method for software products. In: Proceedings of the RCIS, pp. 274–285 (2015)

    Google Scholar 

  2. Zhang, Z., Lee, M.K.O., Huang, P., Zhang, L., Huang, X.: A framework of ERP systems implementation success in China: An empirical study. Int. J. Prod. Econ. 98, 56–80 (2005)

    Article  Google Scholar 

  3. Ranjan, S., Jha, V.K., Pal, P.: Literature review on ERP implementation challenges. Int. J. Bus. Inf. Syst. 21, 388–402 (2016)

    Google Scholar 

  4. Schniederjans, D., Yadav, S.: Successful ERP implementation: An integrative model. Bus. Process Manag. J. 19, 364–398 (2013)

    Article  Google Scholar 

  5. Al-Mashari, M.: A process change-oriented model for ERP application. Int. J. Hum. Comput. Interact. 16, 39–55 (2003)

    Article  Google Scholar 

  6. Parr, A., Shanks, G.: A model of ERP project implementation. J. Inf. Technol. 15, 289–303 (2000)

    Article  Google Scholar 

  7. Somers, T.M., Nelson, K.G.: A taxonomy of players and activities across the ERP project life cycle. Inf. Manag. 41, 257–278 (2004)

    Article  Google Scholar 

  8. Kraljić, A., Kraljić, T., Poels, G., Devos, J.: ERP implementation methodologies and frameworks: a literature review. In: Proceedings of the 8th ECIME 2014, pp. 309–316. (2014)

    Google Scholar 

  9. Biolchini, J., Mian, P.G., Candida, A., Natali, C.: Systematic Review in Software Engineering (2005)

    Google Scholar 

  10. Kitchenham, B., Charters, S.: Guidelines for performing Systematic Literature reviews in Software Engineering (2007)

    Google Scholar 

  11. Scopus. www.scopus.com

  12. Pino, F.J., García, F., Piattini, M.: Software process improvement in small and medium software enterprises: a systematic review. Softw. Qual. J. 16, 237–261 (2008)

    Article  Google Scholar 

  13. Sfetsos, P., Stamelos, I.: Empirical studies on quality in agile practices: a systematic literature review. In: Proceedings of the 7th QUATIC 2010, pp. 44–53 (2010)

    Google Scholar 

  14. Leedy, P.D., Ormrod, J.E.: Practical Research: Planning and Design. Prentice Hall, Upper Saddle River (2005)

    Google Scholar 

  15. Spencer, L., Ritchie, J., Lewis, J., Dillon, L.: Quality in qualitative evaluation: a framework for assessing research evidence a quality framework. Soc. Res. (New York) 108, 170 (2003)

    Google Scholar 

  16. Stender, M.: Outline of an agile incremental implementation methodology for enterprise systems. In: AMCIS 2002 Proceedings, p. 130 (2002)

    Google Scholar 

  17. Ahituv, N., Neumann, S., Zviran, M.: A system development methodology for ERP systems. J. Comput. Inf. Syst. 42, 56–67 (2002)

    Google Scholar 

  18. Peslak, A.R., Subramanian, G.H., Clayton, G.E.: The phases of ERP software implementation and maintenance: A model for predicting preferred ERP use. J. Comput. Inf. Syst. 48, 25–33 (2007)

    Google Scholar 

  19. Fu, K.-E.: Development of a generic procedure model for the enterprise resource planning implementation in small and medium enterprises. In: Proceedings of the SICE Annual Conference, Taipei, Taiwan, pp. 3523–3528 (2010)

    Google Scholar 

  20. Berchet, C., Habchi, G.: The implementation and deployment of an ERP system: an industrial case study. Comput. Ind. 56, 588–605 (2005)

    Article  Google Scholar 

  21. Rajagopal, P.: An innovation - Diffusion view of implementation of enterprise resource planning (ERP) systems and development of a research model. Inf. Manag. 40, 87–114 (2002)

    Article  Google Scholar 

  22. Metaxiotis, K., Zafeiropoulos, I., Nikolinakou, K., Psarras, J.: Goal directed project management methodology for the support of ERP implementation and optimal adaptation procedure. Inf. Manag. Comput. Secur. 13, 55–71 (2005)

    Article  Google Scholar 

  23. Leem, C.S., Kim, S.: Introduction to an integrated methodology for development and implementation of enterprise information systems. J. Syst. Softw. 60, 249–261 (2002)

    Article  Google Scholar 

  24. Pacheco-Comer, A.A., González-Castolo, J.C., García-Sánchez, N.: Methodological proposal to implement enterprise resource planning systems. In: 17th AMCIS 2011, Detroit, MI, United States, pp. 1165–1174 (2011)

    Google Scholar 

  25. Vilpola, I.H.: A method for improving ERP implementation success by the principles and process of user-centred design. Enterp. Inf. Syst. 2, 47–76 (2008)

    Article  Google Scholar 

  26. Chofreh, A.G., Goni, F.A., Jofreh, M.G.: Enterprise Resource Planning (ERP) implementation process: project management perspective. Adv. Mater. Res. 338, 152–155 (2011)

    Article  Google Scholar 

  27. Bhatti, T.: Implementation process of enterprise resource planning (ERP): Empirical validation. In: Proceedings of the EMCIS 2006, Alicante, España (2006)

    Google Scholar 

  28. Markus, M.L., Tanis, C.: The Enterprise Systems Experience-From Adoption to Success. Pinnaflex Educational Resources, Cincinnati (2000)

    Google Scholar 

  29. Al-Mudimigh, A.S., Zairi, M., Al-Mashari, M.: ERP software implementation: an integrative framework. Eur. J. Inf. Syst. 10, 216–226 (2001)

    Article  Google Scholar 

  30. Al-Mashari, M., Zairi, M., Okazawa, K.: Enterprise Resource Planning (ERP) implementation: a useful road map. Int. J. Manag. Enterp. Dev. 3, 169–180 (2006)

    Article  Google Scholar 

  31. Umble, E.J., Haft, R.R., Umble, M.M.: Enterprise resource planning: implementation procedures and critical success factors. Eur. J. Oper. Res. 146, 241–257 (2003)

    Article  MATH  Google Scholar 

  32. Aloini, D., Dulmin, R., Mininno, V.: Risk management in ERP project introduction: review of the literature. Inf. Manag. 44, 547–567 (2007)

    Article  Google Scholar 

  33. Ross, J.W., Vitale, M.R.: The ERP revolution: surviving vs. thriving. Inf. Syst. Front. 2, 233–241 (2000)

    Article  Google Scholar 

  34. Project Management Institute: A guide to the project management body of knowledge (PMBOK ® guide). Project Management Institute, Inc. (2013)

    Google Scholar 

  35. Nah, F.H., Zuckweiler, K., Lau, J.L.S.: ERP implementation: chief information officers’ perceptions of critical success factors. Int. J. Hum. Comput. Interact. 16, 5–22 (2003)

    Article  Google Scholar 

  36. Dezdar, S., Ainin, S.: Examining ERP implementation success from a project environment perspective. Bus. Process Manag. J. 17, 919–939 (2011)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Jennifer Erazo .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2017 Springer International Publishing AG

About this paper

Cite this paper

Erazo, J., Arboleda, H., Pino, F.J. (2017). Analysis of the Software Implementation Process for ERP Systems. In: Solano, A., Ordoñez, H. (eds) Advances in Computing. CCC 2017. Communications in Computer and Information Science, vol 735. Springer, Cham. https://doi.org/10.1007/978-3-319-66562-7_22

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-66562-7_22

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-66561-0

  • Online ISBN: 978-3-319-66562-7

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics