Skip to main content

The Socialization Process: Helping Organizations Integrate People with Disabilities into the Workplace

  • Chapter
  • First Online:
Shaping Inclusive Workplaces Through Social Dialogue

Part of the book series: Industrial Relations & Conflict Management ((IRCM))

Abstract

The main aim of this chapter is to analyze how people with different types of disabilities experience workplace integration and inclusion in standard everyday jobs. Specifically, this chapter tries to identify and guide interventions to address the obstacles that the abovementioned employees face during the organizational entry process. We show how a successful integration process requires social dialogue among stakeholders within organizations. Initiatives including disability awareness training for managers and coworkers, team development programs, and involving families and disability-specific associations in the labor process could be carried out to effectively integrate employees with disabilities into working life.

This work was funded by the Spanish Ministry of Economy and Competitiveness (MINECO/FEDER), grant reference n. PSI2015-64894-P.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

eBook
USD 16.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Bacon, N., & Hoque, K. (2015). The influence of trade union disability champions on employer disability policy and practice. Human Resource Management Journal, 25, 233–249.

    Article  Google Scholar 

  • Benzinger, D. (2016). Organizational socialization tactics and newcomer information seeking in the contingent workforce. Personnel Review, 45, 743–763. doi:10.1108/PR-06-2014-0131.

    Article  Google Scholar 

  • Bowman, J. (1987). Attitudes towards disabled persons: Social distance and work competence. Journal of Rehabilitation, 53, 41–44.

    Google Scholar 

  • Cleveland, J. N., Barnes-Farrell, J., & Ratz, J. M. (1997). Accommodation in the workplace. Human Resource Management Review, 7, 77–108.

    Article  Google Scholar 

  • Colella, A. (1994). Organizational socialization of employees with disabilities: critical issues and implications for workplace interventions. Journal of Occupational Rehabilitation, 4, 87–106. doi:10.1007/BF02110048.

    Article  PubMed  Google Scholar 

  • Colella, A., & Bruyère, S. (2011). Disability and employment. In S. Zedeck (Ed.), APA handbook of industrial and organizational psychology (Vol. 1: Building and developing the organization, pp. 473–504). Washington, DC: American Psychological Association.

    Google Scholar 

  • Colella, A., DeNisi, A. S., & Lund, M. (1993). The job socialization of employees with disabilities: The role of expectations. Paper presented at the Academy of Management National Meetings, Atlanta, Georgia.

    Google Scholar 

  • Colella, A., & Varma, A. (1999). Disability-job fit stereotypes and the evaluation of persons with disabilities at work. Journal of Occupational Rehabilitation, 9, 79–95.

    Article  Google Scholar 

  • Colella, A., & Varma, A. (2001). The impact of subordinate disability on leader-member exchange relationships. Academy of Management Journal, 44, 304–315.

    Article  Google Scholar 

  • Coole, C., Radford, K., Grant, M., & Terry, J. (2012, December). Returning to work after stroke: Perspectives of employer stakeholders, a qualitative study. Journal of Occupational Rehabilitation, 23, 406–418.

    Google Scholar 

  • Delobbe, N., Cooper-Thomas, H. D., & De Hoe, R. (2015). A new look at the psychological contract during organizational socialization: The role of newcomers’ obligations at entry. Journal of Organizational Behavior. doi:10.1002/job.2078.

    Google Scholar 

  • Dienesch, R. M. S., & Liden, R. G. (1986). Leader-member exchange model of leadership: A critique and further development. Academy of Management Review, 11, 618–634.

    Google Scholar 

  • Eden, D. (1990). Pygmalion in management: Productivity as a self-fulfilling prophecy. Lexington, Massachussets: Lexington Books.

    Google Scholar 

  • Ferro, M. A., & Boyle, M. H. (2013). Longitudinal invariance of measurement and structure of global self-concept: A population-based study examining trajectories among adolescents with and without chronic illness. Journal of Pediatric Psychology, 38, 425–437.

    Article  PubMed  Google Scholar 

  • Fichten, C. S., & Amstel, R. (1986). Trait Attributions about college students with a physical disability: Circumplex analysis and methodological issues. Journal of Applied Social Psychology, 16, 410–427.

    Google Scholar 

  • Foster, D., & Fosh, P. (2010). Negotiating ‘difference’: Representing disabled employees in the British workplace. British Journal of Industrial Relations, 48, 560–582.

    Google Scholar 

  • Gensby, U., Labriola, M., Irvin, E., Amick, B. C., & Lund, T. (2014). A classification of components of workplace disability management programs: Results from a systematic review. Journal of Occupational Rehabilitation, 24(2), 220–241. doi:10.1007/s10926-013-9437-x.

    Article  PubMed  Google Scholar 

  • Goffman, E. (1963). Stigma: Notes on the management of spoiled identity. Englewood Cliffs, NJ: Prentice Hall.

    Google Scholar 

  • Haafkens, J., Kopnina, H., Meerman, M., & van Dijk, F. (2011). Facilitating job retention for chronically ill employees: Perspectives of line managers and human resource managers. BMC Health Services Research, 11, 104–110.

    Article  PubMed  PubMed Central  Google Scholar 

  • Hastorf, A., Northcraft, G., & Picciotto, S. (1979). Helping the handicapped: How realistic is the performance feedback received by the physically handicapped? Personality and Social Psychology Bulletin, 5, 373–376.

    Article  Google Scholar 

  • Hunt, C. S., & Hunt, B. (2004). Changing attitudes toward people with disabilities: Experimenting with an educational intervention. Journal of Managerial Issues, 16, 266–280.

    Google Scholar 

  • Jones, M. (2002). Social psychology of prejudice. Upper Saddle River, NJ: Prentice-Hall.

    Google Scholar 

  • Judge, T. A., & Piccolo, R. F. (2004). Transformational and transactional leadership: A meta-analytic test of their relative validity. Journal of Applied Psychology, 89, 755–768.

    Article  PubMed  Google Scholar 

  • Kark, R., Shamir, B., & Chen, G. (2003). The two faces of transformational leadership: Empowerment and dependency. Journal of Applied Psychology, 88, 246–255.

    Article  PubMed  Google Scholar 

  • Katz, D., & Glass, D. C. (1979). An ambivalence-amplification theory of behavior toward the stigmatized. In W. G. Austin & S. Worchel (Eds.), The social psychology of intergroup relations (pp. 55–84). Monterey, CA: Brooks/Cole.

    Google Scholar 

  • Kensbock, J. M., & Boehm, S. A. (2016). The role of transformational leadership in the mental health and job performance of employees with disabilities. The International Journal of Human Resource Management, 27, 1580–1609. doi:10.1080/09585192.2015.1079231.

    Article  Google Scholar 

  • Korte, R., Brunhaver, S., & Sheppard, S. (2015). (Mis)interpretations of organizational socialization: The expectations and experiences of newcomers and managers. Human Resource Development Quarterly, 26, 185–208. doi:10.1002/hrdq.21206.

    Article  Google Scholar 

  • Kulkarni, M. (2012). Social networks and career advancement of people with disabilities. Human Resource Development Review, 11, 138–155. doi:10.1177/1534484312438216.

    Article  Google Scholar 

  • Kulkarni, M. (2013). Help-seeking behaviors of people with disabilities in the workplace. Employee Responsibilities and Rights Journal, 25, 41–57. doi:10.1007/s10672-012-9202-x.

    Article  Google Scholar 

  • Kulkarni, M., & Lengnick-Hall, M. L. (2011). Socialization of people with disabilities in the workplace. Human Resource Management, 50, 521–540. doi:10.1002/hrm.20436.

    Article  Google Scholar 

  • Lengnick-Hall, M. L., Gaunt, P. M., & Kulkarni, M. (2008). Overlooked and underutilized: People with disabilities are an untapped human resource. Human Resource Management, 47, 255–273.

    Article  Google Scholar 

  • Liden, R. G., Wayne, S. J., & Stilwell, D. (1993). A longitudinal study on the early development of leader-member exchanges. Journal of Applied Psychology, 78, 662–674.

    Article  Google Scholar 

  • McGonagle, A. K., & Barnes-Farrell, J. L. (2013). Chronic illness in the workplace: Stigma, identity threat and strain. Stress and Health, 30, 310–321.

    Article  PubMed  Google Scholar 

  • McLellan, R. K., Pransky, G., & Shaw, W. S. (2001). Disability management training for supervisors: A pilot intervention program. Journal of Occupational Rehabilitation, 11, 33–41.

    Article  PubMed  Google Scholar 

  • Medina, F. J., & Munduate, L. (2012). Breaking walls in the integration of disability workers [Rompiendo barreras en la integración laboral de las personas con discapacidad]. Madrid: Servimedia.

    Google Scholar 

  • Meyer, R. (2001). Asperger syndrome employment workbook: An employment workbook for adults with Asperger syndrome. London: JKP.

    Google Scholar 

  • Nelissen, P. T. J. H., Hülsheger, U. R., van Ruitenbeek, G. M. C., & Zijlstra, F. R. H. (2016). How and when stereotypes relate to inclusive behavior toward people with disabilities. The International Journal of Human Resource Management, 27, 1610–1625. doi:10.1080/09585192.2015.1072105.

    Article  Google Scholar 

  • Nembhard, I. M., & Edmondson, A. C. (2006). Making it safe: The effects of leader inclusiveness and professional status on psychological safety and improvement efforts in health care teams. Journal of Organizational Behavior, 27, 941–966.

    Google Scholar 

  • Nesbitt, S. (2000). Why and why not? Factors influencing employment for individuals with Asperger syndrome. Autism, 4, 357–369.

    Article  Google Scholar 

  • Nifadkar, S. S., & Bauer, T. N. (2016). Breach of belongingness: Newcomer relationship conflict, information, and task-related outcomes during organizational socialization. Journal of Applied Psychology, 101, 1–13. doi:10.1037/apl0000035.

    Article  PubMed  Google Scholar 

  • Ruiz, J., & Moya, M. (2007). El estudio de la discapacidad física desde la Psicología Social. Revista de Psicología Social, 22, 177–198.

    Article  Google Scholar 

  • Saks, A. M., & Ashforth, B. E. (1997). Socialization tactics and newcomer information acquisition. International Journal of Selection and Assessment, 5, 48–61.

    Article  Google Scholar 

  • Saks, A., & Gruman, J. (2014). Making organizations more effective through organizational socialization. Journal of Organizational Effectiveness: People and Performance, 1, 261–280.

    Article  Google Scholar 

  • Schur, L., Kruse, D., Blasi, J., & Blanck, P. (2009). Is disability disabling in all workplaces? Workplace disparities and corporate culture. Industrial Relations: A Journal of Economy and Society, 48, 381–410.

    Google Scholar 

  • Shain, M. (2009). Psychological safety at work: Emergence of a corporate and social agenda in Canada. International Journal of Mental Health Promotion, 11, 42–48.

    Article  Google Scholar 

  • Smith, T. (2002). Diversity and disability: Exploring the experiences of vision impaired people in the workplace. Equal Opportunities International, 21, 59–72.

    Article  Google Scholar 

  • Stone, D. L., & Colella, A. (1996). A model of factors affecting the treatment of disabled individuals in organizations. Academy of Management Review, 21, 352–401.

    Google Scholar 

  • Van Maanen, J., & Schein, E. H. (1979). Toward a theory of organizational socialization. In B. M. Staw (Ed.), Research in organizational behavior (pp. 209–264). Greenwich, CT: JAI Press.

    Google Scholar 

Download references

Acknowledgement

This work was funded by the Spanish Ministry of Economy and Competitiveness (MINECO/FEDER), grant reference n. PSI2015-64894-P.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Francisco J. Medina .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2017 Springer International Publishing AG

About this chapter

Cite this chapter

Medina, F.J., Gamero, N. (2017). The Socialization Process: Helping Organizations Integrate People with Disabilities into the Workplace. In: Arenas, A., Di Marco, D., Munduate, L., Euwema, M. (eds) Shaping Inclusive Workplaces Through Social Dialogue. Industrial Relations & Conflict Management. Springer, Cham. https://doi.org/10.1007/978-3-319-66393-7_9

Download citation

Publish with us

Policies and ethics