Abstract
Outsourcing is broadly identified as a relevant and multi-faceted strategic choice, but, to date, its actual outcomes are still debated. Its success passes through cultural change, organizational structure and its ability to adapt. We focus on the main organizational issues arising from outsourcing choices, highlighting how managers adopt proactive techniques. We focus on the following research question: how can managers contribute to the sustainability of the competitive advantage by tackling the main organizational issues relating to outsourcing? We focus on two main categories of problems: (1) the paradoxes of outsourcing, namely the time span for the evaluation of outcomes and the effects of a multiplicity of stakeholders, and (2) the management of the ‘liminal’ effects.
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Giustiniano, L., Brunetta, F. (2018). The Organizational Side of Outsourcing. In: Mitev, N., Morgan-Thomas, A., Lorino, P., de Vaujany, FX., Nama, Y. (eds) Materiality and Managerial Techniques . Technology, Work and Globalization. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-319-66101-8_2
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