A Supply Chain View on Certification Standards: Does Supply Chain Certification Improve Performance Outcomes?

  • Frank Wiengarten
  • George OnofreiEmail author
  • Paul Humphreys
  • Brian Fynes
Part of the Measuring Operations Performance book series (MEOP)


This paper aims to report the results of an empirical study, examining the perceived performance implications of quality, environmental and occupational health and safety certifications (i.e., ISO 9001, ISO 14001, and OHSAS 18001) at the supply chain level considering certifications of both the buyer and supplier. To assess the perceived performance implication of certifications at the supply chain level we collected survey data in Ireland from manufacturing plants. Our results indicate that certifications at the supply chain level lead to higher perceived performance outcomes for environmental certifications (i.e., ISO 14001) and occupational health and safety certifications (i.e., OHSAS 18001). However, our results could not confirm our hypothesis that quality certification (i.e., 9001) at the supply chain level leads to higher perceived quality performance. This study represents one of the first attempts to assess the impact of certifications on its intended performance dimensions at the supply chain level. The research takes into consideration different certifications at both the buyer’s and supplier’s plant.


ISO 9001 ISO 14001 OHSAS 18001 Performance management Buyer and supplier certification 


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Copyright information

© Springer International Publishing AG 2018

Authors and Affiliations

  • Frank Wiengarten
    • 1
  • George Onofrei
    • 2
    Email author
  • Paul Humphreys
    • 3
  • Brian Fynes
    • 4
  1. 1.Department of Operations, Innovation and Data SciencesESADE Business SchoolSant CugatSpain
  2. 2.School of BusinessLetterkenny Institute of TechnologyLetterkennyIreland
  3. 3.Department of Management and LeadershipUlster University Business SchoolNewtownabbeyUK
  4. 4.School of BusinessUCD Smurfit Graduate Business SchoolBlackrockIreland

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