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A Survey Investigating the Influence of Business Analysis Techniques on Software Quality Characteristics

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Towards a Synergistic Combination of Research and Practice in Software Engineering

Part of the book series: Studies in Computational Intelligence ((SCI,volume 733))

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Abstract

Business analysis is recognized as one of the most important areas determining the outcome (success or failure) of a software project. In this paper we explore this subject further by investigating the potential impact of techniques applied in business analysis on essential software quality characteristics. We conducted a literature search for software quality models, analyzed the existing models and selected a subset of commonly recognized quality characteristics. Also, we identified a representative set of recommended state-of-the-art business analysis techniques. These two sets provided the basis for questionnaire survey and interviews. We conducted a survey involving 20 industry professionals, followed up by 2 interviews with experienced business analysts to discuss and interpret survey results. The main outcome are recommendations regarding techniques to be used in software project for a given quality characteristic considered essential.

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Acknowledgements

We wish to thank analizait.pl and zarzadzanieit.com websites for publishing information about our survey and all contributors (survey participants and interviewed analysts) for their time and effort. We also thank the anonymous reviewers for improvement suggestions.

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Authors and Affiliations

  1. Department of Software Engineering, Faculty of Electronics, Telecommunications and Informatics, Gdańsk University of Technology, Gdańsk, Poland

    Katarzyna Mossakowska & Aleksander Jarzębowicz

Authors
  1. Katarzyna Mossakowska
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  2. Aleksander Jarzębowicz
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Corresponding author

Correspondence to Aleksander Jarzębowicz .

Editor information

Editors and Affiliations

  1. Faculty of Cybernetics, Institute of Computer and Information Systems, Military University of Technology , Warsaw, Poland

    Piotr Kosiuczenko

  2. Wroclaw University of Science and Technology, Wrocław, Poland

    Lech Madeyski

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Mossakowska, K., Jarzębowicz, A. (2018). A Survey Investigating the Influence of Business Analysis Techniques on Software Quality Characteristics. In: Kosiuczenko, P., Madeyski, L. (eds) Towards a Synergistic Combination of Research and Practice in Software Engineering. Studies in Computational Intelligence, vol 733. Springer, Cham. https://doi.org/10.1007/978-3-319-65208-5_10

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  • DOI: https://doi.org/10.1007/978-3-319-65208-5_10

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-65207-8

  • Online ISBN: 978-3-319-65208-5

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