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Learning Goals and Performance Measurement in the Workplace

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Abstract

Workplace learning is a complex system driven by goal-oriented performance measurement. Learning in the workplace is modeled as goal-oriented individual, social, and organizational processes driven by the goals to improve both individual and organizational performance. Performance measurement is used by organizations as a procedure to improve performance by setting performance objectives, assessing performance, collecting and analyzing performance data, and utilizing performance results to drive organizational development. This chapter outlines learning goals and performance measurement in workplace contexts, as well as the alignment between the two.

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Wang, M. (2018). Learning Goals and Performance Measurement in the Workplace. In: E-Learning in the Workplace. Explorations in the Learning Sciences, Instructional Systems and Performance Technologies. Springer, Cham. https://doi.org/10.1007/978-3-319-64532-2_8

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  • DOI: https://doi.org/10.1007/978-3-319-64532-2_8

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-64530-8

  • Online ISBN: 978-3-319-64532-2

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