Skip to main content

E-Government, e-Governance and Urban Planning: Towards a Complete Digital Planning Process

  • Conference paper
  • First Online:
Electronic Government and the Information Systems Perspective (EGOVIS 2017)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 10441))

  • 1018 Accesses

Abstract

Urban planning is changing in all its issues, especially with regard to transparency and citizen participation. The purpose of this paper is to provide a complete view of the planning process explaining the project implemented by Aragon’s Government with the ultimate aim of digital switchover of all the stages. The project starts by ensuring urban information access through the use of web-based technology and Geographic Information Systems with a preliminary standardization work, continues with the development of an electronic processing system for urban planning instruments and finishes with the implementation of a new tool that will encourage citizen participation from the beginning of the process. The platform will allow the speed up of these procedures, facilitate the task of municipalities and achieve a greater coordination between administrations and also, as a transparency instrument, should enable the citizen to take an active part in the relationship with public administrations, in other words being involved in the decision-making process.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Institutional subscriptions

References

  • Adams, D.: Volunteered geographic information: potential implications for participatory planning. Plan. Pract. Res. 28(4), 464–469 (2013)

    Article  Google Scholar 

  • Al-Kodmany, K.: Visualization tools and methods for participatory planning and design. J. Urban Technol. 8(2), 1–37 (2001)

    Article  Google Scholar 

  • Conroy, M.M., Evans-Cowley, J.: Informing and interacting: the use of e-government for citizen participation in planning. J. E-Gov. 1(3), 73–92 (2004)

    Google Scholar 

  • Conroy, M.M., Evans-Cowley, J.: E-participation in planning: an analysis of cities adopting on-line citizen participation tools. Environ. Plan. C: Gov. Policy 24, 371–384 (2006)

    Article  Google Scholar 

  • Curwell, S., Deakin, M., Cooper, I., Paskaleva-Shapira, K., Ravetz, J., Babicki, D.: Citizens’ expectations of information cities: Implications for urban planning and design. Build. Res. Inf. 33(1), 55–66 (2005)

    Article  Google Scholar 

  • Elwood, S.A.: GIS and collaborative urban governance: understanding their implications for community action and power. Urban Geogr. 22(8), 737–759 (2001)

    Article  Google Scholar 

  • Ertiö, T.-P.: Participatory apps for urban planning—space for improvement. Plann. Pract. Res. 30(3), 303–321 (2015)

    Article  Google Scholar 

  • Evans-Cowley, J., Hollander, J.: The new generation of public participation: internet-based participation tools. Plann. Pract. Res. 25(3), 397–408 (2010)

    Article  Google Scholar 

  • Foth, M., Bajracharya, B., Brown, R., Hearn, G.: The second life of urban planning? Using NeoGeography tools for community engagement. J. Location Based Serv. 3(2), 97–117 (2009)

    Article  Google Scholar 

  • Fountain, J.E.: Building the Virtual State: Information Technology and Institutional Change. Brookings Institution Press, Washington DC (2001)

    Google Scholar 

  • Hamilton, F., Pavan, P., McHale, K.: Designing usable e-government services for the citizen – success within user centred design. Int. J. Public Inf. Syst. 3, 159–167 (2011)

    Google Scholar 

  • Horelli, L., Wallin, S.: The future-making assessment approach as a tool for e-planning and community development: the case of ubiquitous Helsinki. In: Silva, C. (ed.) Handbook of Research on E-Planning: ICTs for Urban Development and Monitoring, pp. 58–79. IGI Global, Hershey (2010)

    Chapter  Google Scholar 

  • Innes, J., Booher, D.: Planning with Complexity: An Introduction to Collaborative Rationality for Public Policy. Routledge, New York (2010). ISBN 9780415779326

    Google Scholar 

  • Kubicek, H.: The potential of e-participation in urban planning: a European perspective. In: Silva, C.N. (ed.) Handbook of Research on E-Planning: ICTs for Urban Development and Monitoring, pp. 168–194. IGI Global, Hershey (2010)

    Chapter  Google Scholar 

  • Macintosh, A.: Characterizing e-participation in policy-making. In: Proceedings of the 37th Annual Hawaii International Conference on System Sciences, pp. 117–126 (2004)

    Google Scholar 

  • Medaglia, R.: eParticipation research: moving characterization forward (2006–2011). Gov. Inf. Q. 29, 346–360 (2012)

    Article  Google Scholar 

  • Nuojua, J.: WebMapMedia: a map-based Web application for facilitating participation in spatial planning. Multimedia Syst. 16(1), 3–21 (2010)

    Article  Google Scholar 

  • Roman, A.V.: Delineating three dimension of e-government success: security, functionality and transformation. In: Information Resources Management Association (ed.) Public Affairs and Administration: Concepts, Methodologies, Tools, and Applications, pp. 135–157. IGI Global, Hershey (2015). doi:10.4018/978-1-4666-8358-7.ch007

  • Sandorf, C., Rose, J.: Characterizing e-participation. Int. J. Inf. Manage. 27(6), 406–421 (2007)

    Article  Google Scholar 

  • Sanford, C., Rose, J.: Designing the e-participation artefact. Int. J. Electron. Bus. 6, 572–589 (2008)

    Article  Google Scholar 

  • Schedler, K., Summermatter, L.: Customer orientation in electronic government: motives and effects. Gov. Inf. Q. 24(2), 291–311 (2007)

    Article  Google Scholar 

  • Snellen, I.: ICTs, bureaucracies, and the future of democracy. Commun. ACM 44(1), 45–48 (2001)

    Article  Google Scholar 

  • Susha, I., Grönlund, Å.: eParticipation research: systematizing the field. Gov. Inf. Q. 29, 373–382 (2012)

    Article  Google Scholar 

  • Sæbø, Ø., Rose, J., Skiftenes Flak, L.: The shape of eParticipation: characterizing an emerging research area. Gov. Inf. Q. 25(3), 400–428 (2008)

    Article  Google Scholar 

  • Talen, E.: Bottom-up GIS. A new tool for individual and group expression in participatory planning. APA J. 66(3), 279–294 (2000)

    Google Scholar 

  • UNPAN: UN e-Government Survey 2014. E-Government for the Future We Want. UNPAN, New York (2014). http://unpan3.un.org/egovkb/Portals/egovkb/Documents/un/2014-Survey/E-Gov_Complete_Survey-2014.pdf. Accessed 10 Jan 2017

  • Venkatesh, V., Chan, F.K.Y., Thong, J.Y.L.: Designing e-government services: key service attributes and citizens’ preference structures. J. Oper. Manag. 30(1–2), 116–133 (2012)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Beatriz Santos .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2017 Springer International Publishing AG

About this paper

Cite this paper

Santos, B. (2017). E-Government, e-Governance and Urban Planning: Towards a Complete Digital Planning Process. In: Kő, A., Francesconi, E. (eds) Electronic Government and the Information Systems Perspective. EGOVIS 2017. Lecture Notes in Computer Science(), vol 10441. Springer, Cham. https://doi.org/10.1007/978-3-319-64248-2_4

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-64248-2_4

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-64247-5

  • Online ISBN: 978-3-319-64248-2

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics