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Documentation of Improvement Competences

  • Jørn JohansenEmail author
  • Karsten Kristensen Back
  • Morten Korsaa
  • Jan Pries-Heje
  • Tomas Schweigert
Conference paper
Part of the Communications in Computer and Information Science book series (CCIS, volume 748)

Abstract

This paper demonstrates how a report used in a Master in Project management and Process improvement training at Roskilde University Denmark can be used to evaluate if a student can pass the ECQA SPI Manager exam. It also demonstrates how the structure of the report addresses all necessary competences, which should or could be brought into play during the project – and therefor also in one way or another addresses the quality of the activated competences in the improvement project – a kind of qualification. The clue is that the structure of the report follows the units and element in the SPI Manager job role, which is based on the SPI Manifesto and the ImprovAbilityTM model (part of ISO/IEC 33014 Guideline for Process Improvement) among other types of knowledge and research.

Keywords

Process improvement SPI Manifesto, ImprovAbilityTM ISO/IEC 33014 ECQA SPI manager job role 

References

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    ECQA SPI Manager trainingGoogle Scholar
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    (ECQA homepage). http://www.ecqa.org/
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    (SPI Manager Job role hompe page). http://www.ecqa.org/index.php?id=37
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    ISO/IEC 33014:2013 Information technology – Process assessment – Guide for process improvementGoogle Scholar
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    ECQA Report, Karsten Kristensen Back, RUC, 16 December 2016Google Scholar
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    Pries-Heje, J., Johansen, J.: SPI manifesto. Version A 1.2.2010. In: European System & Software Process Improvement and Innovation (2010)Google Scholar
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    Mathiassen, L., Nielsen, P.A., Pries-Heje, J.: Learning SPI in Practice, pp. 3–21. Addison-Wesley, Boston (2002)Google Scholar
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    Pries-Heje, J., Baskerville, R.L.: 5 Design and management. In: Design Research: Synergies from Interdisciplinary Perspectives, p. 63 (2010)Google Scholar
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    Korsaa, M., Biro, M., Messnarz, R., Johansen, J., Vohwinkel, D., Nevalainen, R., Schweigert, T.: The SPI Manifesto and the ECQA SPI manager certification scheme. J. Softw. Evol. Process 24(5), 525–540 (2012)CrossRefGoogle Scholar

Copyright information

© Springer International Publishing AG 2017

Authors and Affiliations

  • Jørn Johansen
    • 1
    Email author
  • Karsten Kristensen Back
    • 2
  • Morten Korsaa
    • 1
  • Jan Pries-Heje
    • 2
  • Tomas Schweigert
    • 3
  1. 1.WhiteboxHørsholmDenmark
  2. 2.Roskilde UniversityRoskildeDenmark
  3. 3.SQSCologneGermany

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