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CHANGCE-Thinking – A Ludic Kick-Off to Chance Orientation

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Systems, Software and Services Process Improvement (EuroSPI 2017)

Abstract

In this paper, we introduce a novel framework called CHANGCE-thinking, which is first and foremost a mental model. The key idea is to foster a holistic view on change initiatives that inspires thinking in terms of chances and opportunities rather than of problems and risks. The CHANGCE-thinking framework provides tools and methods to guide the change process towards realization of chances. In doing so it draws from concepts in change process design, diversity and gaming simulation. The CHANGCE-Game is used to kick-off the change process and it is implemented as a board game with haptic playing elements, which correspond to eight chance-rooms as well as eight types of the CHANGCE-thinking framework. In total, CHANGCE-thinking embodies a structured approach to chance orientation, which is initiated in a game setting and followed by a change process which needs to be lead rather than managed.

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Correspondence to Peter Witzgall .

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Witzgall, P., Kapfhammer, P., Trenz, EM., Kiechle, T., Gebler, T., Indefrey, A. (2017). CHANGCE-Thinking – A Ludic Kick-Off to Chance Orientation. In: Stolfa, J., Stolfa, S., O'Connor, R., Messnarz, R. (eds) Systems, Software and Services Process Improvement. EuroSPI 2017. Communications in Computer and Information Science, vol 748. Springer, Cham. https://doi.org/10.1007/978-3-319-64218-5_22

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  • DOI: https://doi.org/10.1007/978-3-319-64218-5_22

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-64217-8

  • Online ISBN: 978-3-319-64218-5

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