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About Monitoring in a Service World

  • Conference paper
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Book cover Smart Cities, Green Technologies, and Intelligent Transport Systems (VEHITS 2016, SMARTGREENS 2016)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 738))

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Abstract

Monitoring of services is becoming more and more common to ensure the quality of applications and to provide the required level of service. Nowadays, the technology needed for supporting monitoring and, as a consequence, also monitoring data are widely available. On the other hand, new challenges and research issues arise concerning the design of the monitoring infrastructure, to provide the relevant information both to users and service providers, and their use, and in particular the analysis of monitored data. This paper discusses the main aspects of monitoring, and the use of monitoring data, focusing on event identification and the evaluation of the actions and resources needed to maintain the required level of quality of service. Research challenges related to modeling and using monitoring data are discussed.

B. Pernici—The present paper presents an extended view from the keynote presentation of the author at SmartGreens 2016.

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Notes

  1. 1.

    http://www.cloudera.com/documentation/enterprise/5-6-x/topics/cm_metrics.html.

  2. 2.

    https://aws.amazon.com/it/cloudwatch/.

  3. 3.

    http://cloudmonix.com.

  4. 4.

    http://www.slideshare.net/martinciupa/data-center-maturity-model-white-paperfinalv2.

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Acknowledgements

This work was partially developed within the European COST Action IC 1304 Autonomous Control for a Reliable Internet of Services (ACROSS) and partially supported by the Lombardy Region within the Sistema innovativo di Big Data Analytics project.

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Authors and Affiliations

  1. Politecnico di Milano, piazza Leonardo da Vinci 32, 20133, Milano, Italy

    Barbara Pernici, Pierluigi Plebani & Monica Vitali

Authors
  1. Barbara Pernici
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  2. Pierluigi Plebani
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  3. Monica Vitali
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Corresponding author

Correspondence to Barbara Pernici .

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Editors and Affiliations

  1. Dublin City University, Dublin 9, Ireland

    Markus Helfert

  2. Corporate Technology, Software and Systems, Siemens AG, Munich, Germany

    Cornel Klein

  3. Innovation Value Institute, Maynooth University, Maynooth, Kildare, Ireland

    Brian Donnellan

  4. Ford Research and Advanced Engineering, Dearborn, Michigan, USA

    Oleg Gusikhin

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Pernici, B., Plebani, P., Vitali, M. (2017). About Monitoring in a Service World. In: Helfert, M., Klein, C., Donnellan, B., Gusikhin, O. (eds) Smart Cities, Green Technologies, and Intelligent Transport Systems. VEHITS SMARTGREENS 2016 2016. Communications in Computer and Information Science, vol 738. Springer, Cham. https://doi.org/10.1007/978-3-319-63712-9_1

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  • DOI: https://doi.org/10.1007/978-3-319-63712-9_1

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