Skip to main content

Organisational Culture and the Policing Organisation

  • Chapter
  • First Online:
Police Socialisation, Identity and Culture
  • 1705 Accesses

Abstract

This chapter explores the organisational identity of the British police, which can be understood in both its tacit and its explicit forms. In doing so, it considers the symbolic significance of policing within British culture through an analysis of the imagery of the ‘bobby on the beat’ against the more formal organisational role of the police officer. The power of the police to symbolise the contrasting and conflicting roles of legal actor, law enforcer, state representative and community leaders, for example, is also explored. The chapter therefore seeks to contextualise the changing organisational identity of British policing in order to later more fully understand how new recruits to the police service adapt to their position within the organisation.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 129.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 169.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Albert, S., & Whetten, D. A. (1985). Organizational Identity. In L. Cummings & M. Staw (Eds.), Research in Organizational Behaviour Volume 7 (pp. 263–295). Greenwich: JAI.

    Google Scholar 

  • Alvesson, M. (2002). Understanding Organizational Culture. London: Sage.

    Book  Google Scholar 

  • Alvesson, M. (2013). Understanding Organizational Culture (2nd ed.). London: Sage.

    Google Scholar 

  • Ashforth, B., & Kreiner, G. (1999). “How Can You Do It?” Dirty Work and the Challenge of Constructing a Positive Identity. The Academy of Management Review, 24(3), 413–434.

    Google Scholar 

  • Ashforth, B., & Mael, F. (1989). Social Identity Theory and the Organisation. Academy of Management Review, 14, 20–39.

    Google Scholar 

  • Assmann, J., & Czaplicka, J. (1995). Collective Memory and Cultural Identity. New German Critique, 65, 125–133.

    Article  Google Scholar 

  • Beck, K., & Wilson, C. (1997). Police Officers’ Views on Cultivating Organizational Commitment: Implications for Police Managers. Policing: An International Journal of Police Strategies and Management, 20, 175–195.

    Article  Google Scholar 

  • Beck, K., & Wilson, C. (2000). Development of Affective Organizational Commitment: A Cross-Sequential Examination of Change with Tenure. Journal of Vocational Behaviour, 56, 114–136.

    Article  Google Scholar 

  • Beetham, D. (1991). The Legitimation of Power. London: Macmillan.

    Book  Google Scholar 

  • Bergami, M., & Bagozzi, R. (2000). Self-Categorization, Affective Commitment and Group Self-Esteem as Distinct Aspects of Social Identity in the Organization. British Journal of Social Psychology, 39, 555–577.

    Article  Google Scholar 

  • Bittner, E. (1990). Aspects of Police Work. Boston: Northeastern University Press.

    Google Scholar 

  • Blau, P. (1964). Exchange and Power in Social Life. New York: John Wiley.

    Google Scholar 

  • Bourdieu, P. (1991). Language and Symbolic Power. Cambridge: Polity Press.

    Google Scholar 

  • Bower, M. (1966). The Will to Manage. London: McGraw-Hill.

    Google Scholar 

  • Bradford, B., Jackson, J., & Hough, M. (2014). Police Futures and Legitimacy: Redefining ‘Good Policing’. In J. Brown (Ed.), The Future of Policing (pp. 79–99). London: Routledge.

    Google Scholar 

  • Brodeur, J. P. (1983). High Policing and Low Policing: Remarks About the Policing of Political Activities. Social Problems, 30(5), 507–520.

    Article  Google Scholar 

  • Brodeur, J. P. (2010). The Policing Web. Oxford: Oxford University Press.

    Book  Google Scholar 

  • Cooper, J. (2014). In Search of Police Legitimacy: Territoriality, Isomorphism and Changes in Policing Practices. Texas: LFB Scholarly Publishing.

    Google Scholar 

  • Davies, A., & Thomas, R. (2008). Dixon of Dock Green Got Shot! Policing Identity Work and Organizational Change. Public Administration, 86(3), 627–642.

    Article  Google Scholar 

  • Deal, T., & Kennedy, A. (1982). Corporate Cultures: The Rites and Rituals of Corporate Life. Reading, MA: Addison-Wesley.

    Google Scholar 

  • Durkheim, E. (1984). The Division of Labour in Society. Basingstoke: Macmillan. (Original work published 1893).

    Book  Google Scholar 

  • Gagliardi, P. (1986). The Creation and Change of Organizational Cultures: A Conceptual Framework. Organization Studies, 7(2), 117–134.

    Article  Google Scholar 

  • Harkin, D. (2015). Police Legitimacy, Ideology and Qualitative Methods: A Critique of Procedural Justice Theory. Criminology and Criminal Justice, 15(5), 594–612.

    Article  Google Scholar 

  • HASC. (2011). The New Landscape of Policing. London: The Stationery Office.

    Google Scholar 

  • He, H., & Brown, A. (2013). Organizational Identity and Organizational Identification – A Review of the Literature and Suggestions for Future Research. Group and Organization Management, 38(1), 3–35.

    Article  Google Scholar 

  • HMIC. (2011). Demanding Times. London: The Stationery Office.

    Google Scholar 

  • Hofstede, G. (2001). Culture’s Consequences: International Differences in Work-Related Values (2nd ed.). London: Sage.

    Google Scholar 

  • Hofstede, G., Neuijen, B., Daval Ohayv, D., & Sanders, G. (1990). Measuring Organizational Cultures: A Qualitative and Quantitative Study Across Twenty Cases. Administrative Science Quarterly, 35, 286–316.

    Article  Google Scholar 

  • Ipsos MORI. (2016). Trust in Professions. Retrieved from https://www.ipsos-mori.com/researchpublications/researcharchive/3685/Politicians-are-still-trusted-less-than-estate-agents-journalists-and-bankers.aspx#gallery[m]/1/

  • Jackson, J., & Bradford, B. (2010). Police Legitimacy: A Conceptual Review. National Policing Improvement Agency Wiki. Retrieved from http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1684507

  • Jackson, J., Bradford, B., Hough, M., & Murray, K. (2012). Compliance with the Law and Policing by Consent. In A. Crawford & A. Hucklesby (Eds.), Legitimacy and Compliance in Criminal Justice (pp. 29–49). London: Routledge.

    Google Scholar 

  • Johnson, G., & Scholes, K. (1992). Exploring Corporate Strategy. Harlow: Pearson Education.

    Google Scholar 

  • Johnson, G., Scholes, K., & Whittington, R. (2008). Exploring Corporate Strategy (8th ed.). Harlow: Pearson Education.

    Google Scholar 

  • Loader, I. (1997). Policing and the Social: Questions of Symbolic Power. British Journal of Sociology, 48(1), 1–18.

    Article  Google Scholar 

  • Loader, I. (1999). Consumer Culture and the Commodifcation of Policing and Security. Sociology, 33(2), 373–392.

    Article  Google Scholar 

  • Loader, I. (2006). Policing, Recognition, and Belonging. The Annals of the American Academy of Political and Social Science, 605(May), 202–221.

    Google Scholar 

  • Loader, I. (2014). Why Do the Police Matter? Beyond the Myth of Crime-Fighting. In J. Brown (Ed.), The Future of Policing (pp. 40–51). London: Routledge.

    Google Scholar 

  • Lukes, S. (2005). Power:Aa Radical View. London: Palgrave.

    Book  Google Scholar 

  • Lynn-Meek, V. (1994). Organisational Culture: Origins and Weaknesses. In D. McKevitt & A. Lawton (Eds.), Public Sector Management (pp. 265–280). London: Sage Publications.

    Google Scholar 

  • Manning, P. (2003). Policing Contingencies. Chicago: University of Chicago Press.

    Book  Google Scholar 

  • Manning, P. (2010). Democratic Policing in a Changing World. Boulder: Paradigm Publishers.

    Google Scholar 

  • Marenin, O. (1982). Parking Tickets and Class Repression: The Concept of Policing in Critical Theories of Criminal Justice. Contemporary Crises, 6(3), 241–266.

    Article  Google Scholar 

  • Marique, G., Stinglhamber, F., Desmette, D., Caesens, G., & de Zanet, F. (2013). The Relationship Between Perceived Organizational Support and Affective Commitment: A Social Identity Perspective. Group and Organization Management, 38(1), 68–100.

    Article  Google Scholar 

  • May, T. (2011). Speech to the Conservative Party Conference. Retrieved from http://www.politics.co.uk/comment-analysis/2011/10/04/theresa-may-speech-in-full

  • Meyer, J., & Allen, N. (1991). A Three-Component Conceptualization of Organizational Commitment. Human Resource Management Review, 1, 61–89.

    Article  Google Scholar 

  • Millie, A. (2013). The Policing Task and the Expansion (and Contraction) of British Policing. Criminology and Criminal Justice, 13(2), 143–160.

    Article  Google Scholar 

  • Owers, A. (2012). Independent Oversight of Police Complaints: The IPCC Eight Years On. Retrieved from https://www.ipcc.gov.uk/sites/default/files/Documents/speeches/speech_dame_anne_owers_john_harris_memorial_lecture.pdf

  • Peck, E., Towell, D., & Gulliver, P. (2001). The Meanings of ‘Culture’ in Health and Social Care: A Case Study of the Combined Trust in Somerset. Journal of Interprofessional Care, 15(4), 319–327.

    Article  Google Scholar 

  • Peters, T., & Waterman, R. (1982). In Search of Excellence. New York: Harper and Row.

    Google Scholar 

  • Quinton, P., & Morris, J. (2008). Neighbourhood Policing: The Impact of Piloting and Early National Implementation, Home Office Online Report 01/08. Retrieved from https://www.bl.uk/britishlibrary/~/media/bl/global/social%20welfare/pdfs/non-secure/n/e/i/neighbourhood-policingthe-impact-of-piloting-and-early-national-implementation.pdf

  • Rantatalo, O. (2016). Media Representations and Police Officers’ Identity Work in a Specialised Police Tactical Unit. Policing and Society, 26(1), 97–113.

    Article  Google Scholar 

  • Reiner, R. (2000). The Politics of the Police (3rd ed.). Oxford: Oxford University Press.

    Google Scholar 

  • Rhoades, L., Eisenberger, R., & Armeli, S. (2001). Affective Commitment to the Organization: The Contribution of Perceived Organizational Support. Journal of Applied Psychology, 86, 825–836.

    Article  Google Scholar 

  • Sackmann, S. (1992). Culture and Subcultures: An Analysis of Organizational Knowledge. Administrative Science Quarterly, 37, 140–161.

    Article  Google Scholar 

  • Sargeant, E. (2015). Policing and Collective Efficacy: The Relative Importance of Police Effectiveness, Procedural Justice and the Obligation to Obey Police. Policing and Society. Advance online publication. http://dx.doi.org/10.1080/10439463.2015.1122008

  • Savage, S., Charman, S., & Cope, S. (2000). Policing and the Power of Persuasion. London: Blackstone Press.

    Google Scholar 

  • Savery, L., Soutar, G., & Weaver, J. (1991). Organizational Commitment and the West Australian Police Force. The Police Journal, 64, 168–177.

    Google Scholar 

  • Schein, E. (1984). Coming to a New Awareness of Organizational Culture. Sloan Management Review, 25(2), 3.

    Google Scholar 

  • Schein, E. (1991). What Is Culture? In P. Frost, L. Noore, M. Louis, C. Lundberg, & J. Martin (Eds.), Reframing Organizational Culture (pp. 243–253). London: Sage Publications.

    Google Scholar 

  • Schein, E. (1992). Organisational Culture and Leadership (2nd ed.). San Francisco: Jossey-Bass.

    Google Scholar 

  • Sillince, J., & Brown, A. (2009). Multiple Organizational Identities and Legitimacy: The Rhetoric of Police Websites. Human Relations, 62(12), 1829–1856.

    Article  Google Scholar 

  • Smircich, L. (1983). Concepts of Culture and Organisational Analysis. Administrative Science Quarterly, 28, 339–358.

    Article  Google Scholar 

  • Spencer-Oatey, H. (2000). Culturally Speaking: Managing Rapport Through Talk Across Cultures. London: Continuum.

    Google Scholar 

  • Sunshine, J., & Tyler, T. (2003). The Role of Procedural Justice and Legitimacy in Shaping Public Support for Policing. Law and Society Review, 37(3), 513–548.

    Article  Google Scholar 

  • Tajfel, H. (1982). Social Psychology of Intergroup Relations. Annual Review of Psychology, 33, 1–39.

    Article  Google Scholar 

  • Trompenaars, F., & Hampden-Turner, C. (1997). Riding the Waves of Culture: Understanding Cultural Diversity in Business. London: Nicholas Brearley.

    Google Scholar 

  • Tyler, T. (1990). Why People Obey the Law. New Haven: Yale University Press.

    Google Scholar 

  • Tyler, T., & Huo, Y. (2002). Trust in the Law: Encouraging Public Co-operation with the Police and Courts. New York: Russell-Sage.

    Google Scholar 

  • Tyler, T., Fagan, J., & Geller, A. (2014). Street Stops and Police Legitimacy: Teachable Moments in Young Urban Men’s Legal Socialization. Journal of Empirical Legal Studies, 11(4), 751–785.

    Article  Google Scholar 

  • Van Maanen, J. (1975). Police Socialization: A Longitudinal Examination of Job Attitudes in an Urban Police Department. Administrative Science Quarterly, 20(2), 207–228.

    Article  Google Scholar 

  • Van Maanen, J., & Schein, E. (1979). Toward a Theory of Organizational Socialization. In B. Staw (Ed.), Research in Organizational Behaviour (Vol. 1, pp. 209–264). Greenwich: JAI.

    Google Scholar 

  • Weber, M. (1977). Politik Aals Beruf. Berlin: Duncker and Humblot. (Original work published 1919).

    Google Scholar 

  • Whetten, D. A. (2006). Albert and Whetten Revisited, Strengthening the Concept of Organizational Identity. Journal of Management Inquiry, 15, 119–234.

    Article  Google Scholar 

  • Wilson, C. (1991). The Influence of Police Specialisation on Job Satisfaction: A Comparison of General Duties Officers and Detectives, Report No. 109. Adelaide: National Police Research Unit.

    Google Scholar 

  • Wilson, C., & Beck, K. (1995). The Impact of the Redesign of the Job of General Duties Patrol on the Motivation, Job Satisfaction and Organizational Commitment of Patrol Officers, Report No. 109.1. Adelaide: National Police Research Unit.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Rights and permissions

Reprints and permissions

Copyright information

© 2017 The Author(s)

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Charman, S. (2017). Organisational Culture and the Policing Organisation. In: Police Socialisation, Identity and Culture. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-319-63070-0_2

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-63070-0_2

  • Published:

  • Publisher Name: Palgrave Macmillan, Cham

  • Print ISBN: 978-3-319-63069-4

  • Online ISBN: 978-3-319-63070-0

  • eBook Packages: Law and CriminologyLaw and Criminology (R0)

Publish with us

Policies and ethics