Skip to main content

Measuring the Impact of Intrusive Online Marketing Content on Consumer Choice with the Eye Tracking

  • Conference paper
  • First Online:
Neuroeconomic and Behavioral Aspects of Decision Making

Abstract

Persuasive messages within online advertisements are some of the key factors in making marketing content noticed by potential consumers. In order to attract more and more attention in a very competitive environment, various techniques are used with observed evolution toward higher intrusiveness. The question is how an intrusive content is affecting consumer decisions and choices. While aggressive techniques are affecting user experience negatively, it is worth searching for a compromise between expectations of marketers and web users The main goal of the presented research was to verify the relation between the level of intrusiveness of marketing content and the consumer choice within an online environment, with the use of eye tracking to show if products with more noticeable advertisements used are less or more frequently when selected by affected consumers.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 219.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Aaker DA, Stayman DM, Hagerty MR (1986) Warmth in advertising: measurement, impact, and sequence effects. J Consum Res 12(4):365–381

    Article  Google Scholar 

  • Andreasen AR (1995) Marketing social change: changing behaviour to promote Health, Social Development and the Environment. Jossey-Bass, San Francisco

    Google Scholar 

  • Bettman JR (1979) Information processing theory of consumer choice. Addison-Wesley, Boston

    Google Scholar 

  • Bigné E, Llinares C, Torrecilla C (2016) Elapsed time on first buying triggers brand choices within a category: a virtual reality-based study. J Bus Res 69(4):1423–1427

    Article  Google Scholar 

  • Borawska A (2016) Neuroscience techniques in economic experiments. In: Nermend K, Łatuszyńska M (eds) Selected issues in experimental economics, Springer proceedings in business and economics. Springer, Cham, pp 125–133

    Chapter  Google Scholar 

  • Coyle JR, Thorson E (2001) The effects of progressive levels of interactivity and vividness in web marketing sites. J Advert 30(3):65–77

    Article  Google Scholar 

  • Franz MM, Freedman PB, Goldstein KM, Ridout TN (2009) Campaign advertising and American democracy. Temple University Press, Philadelphia

    Google Scholar 

  • Hesse-Biber S, Leavy P, Quinn CE et al (2006) The mass marketing of disordered eating and eating disorders: the social psychology of women, thinness and culture. Women's Stud Int Forum 29(2):208–224

    Article  Google Scholar 

  • Jankowski J et al (2016) Towards the tradeoff between online marketing resources exploitation and the user experience with the use of eye tracking. In: Nguyen NT, Trawiński B, Fujita H, Hong T-P (eds) Intelligent information and database systems, LNCS, vol 9621. Springer, Berlin Heidelberg, pp 330–343

    Chapter  Google Scholar 

  • Johnson EJ, Pham MT, Johar GV (2007) Consumer behavior and marketing. In: Higgins ET, Kruglanski AW (eds) Social psychology: handbook of basic principles, 2nd edn. Guilford Press, New York, pp 869–887

    Google Scholar 

  • Laskey HA, Fox RJ, Crask MR (1995) The relationship between advertising message strategy and television commercial effectiveness. J Advert Res 35(2):31–40

    Google Scholar 

  • Lease RC, Lewellen WG, Schlarbaum GG (1976) Market segmentation: evidence on the individual investor. Financ Anal J 32(5):53–60

    Article  Google Scholar 

  • Matin K (2006) Consumer behavior and advertising management. New Age International, New Delhi

    Google Scholar 

  • Motluk A (2006) Subliminal advertising may work after all. New Sci 190(2549):16

    Google Scholar 

  • Nermend K (2016) Multi-criteria preference vector method as support tool for decision-making in virtual worlds. In: Nermend K, Łatuszyńska M (eds) Selected issues in experimental economics, Springer proceedings in business and economics. Springer, Cham, pp 181–202

    Chapter  Google Scholar 

  • Petty R, Cacioppo J (1986) Communication and persuasion: central and peripheral routes to attitude change. Springer, New York

    Book  Google Scholar 

  • Rogers EM (1983) Diffusion of innovations. Free Press, New York

    Google Scholar 

  • Sałabun W, Pietrzykowski M (2016) Neural networks in economic problems. In: Nermend K, Łatuszyńska M (eds) Selected issues in experimental economics, Springer proceedings in business and economics. Springer, Cham, pp 245–266

    Chapter  Google Scholar 

  • Vecchiato G, Maglione AG, Cherubino P et al (2014) Neurophysiological tools to investigate consumer’s gender differences during the observation of TV commercials. Comput Math Methods Med 2014:12. doi:10.1155/2014/912981

    Google Scholar 

  • Watróbski J, Jankowski J, Ziemba P (2016) Multistage performance modelling in digital marketing management. Econ Soc 9(2):101–119

    Google Scholar 

  • Williams J (2012) The logical structure of the service-dominant logic of marketing. Mark Theory 12(4):471–483

    Article  Google Scholar 

  • World Health Organization (1997) Tobacco or health: a global status report. http://apps.who.int/iris/bitstream/10665/41922/1/924156184X_eng.pdf. Accessed 12 Apr 2017

Download references

Acknowledgement

This work was partially supported by the National Science Centre, Poland, Grant No. 2016/21/B/HS4/01562. Authors would like to thank Adrian Kokot, the student of Faculty of Computer Science and Information Technology at West Pomeranian University of Technology for his help during the experimental study.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Jarosław Jankowski .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2017 Springer International Publishing AG

About this paper

Cite this paper

Dziśko, M., Jankowski, J., Wątróbski, J. (2017). Measuring the Impact of Intrusive Online Marketing Content on Consumer Choice with the Eye Tracking. In: Nermend, K., Łatuszyńska, M. (eds) Neuroeconomic and Behavioral Aspects of Decision Making. Springer Proceedings in Business and Economics. Springer, Cham. https://doi.org/10.1007/978-3-319-62938-4_23

Download citation

Publish with us

Policies and ethics