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Quality of Experience for Personalized Sightseeing Tours: Studies and Proposition for an Evaluation Method

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Part of the book series: Lecture Notes in Computer Science ((LNTCS,volume 10406))

Abstract

According to several studies about touristic practices, we propose an adaptive method to measure the Quality of Experience (QoE) of a personalized sightseeing tour which compares a proposed tour (sequence of points of interest and activities) to a reference tour and gives a correspondence score based on two complementary measures: the cultural interest and the journey rhythm (related to the profile of the tourist group). The method is applied to provide tours for the largest theater festival in Europe, which is held every year in Avignon (France).

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Notes

  1. 1.

    Note that no correlation was found between the expectations of a tourist and the persons accompanying him.

  2. 2.

    http://www.avignonleoff.com.

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Correspondence to Mayeul Mathias , Camille Béguin , Juan-Manuel Torres-Moreno , Didier Josselin , Fen Zhou or Marie-Sylvie Poli .

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Mathias, M. et al. (2017). Quality of Experience for Personalized Sightseeing Tours: Studies and Proposition for an Evaluation Method. In: Gervasi, O., et al. Computational Science and Its Applications – ICCSA 2017. ICCSA 2017. Lecture Notes in Computer Science(), vol 10406. Springer, Cham. https://doi.org/10.1007/978-3-319-62398-6_27

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  • DOI: https://doi.org/10.1007/978-3-319-62398-6_27

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