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Interactive Visualizations for Workplace Tasks

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Enterprise Information Systems (ICEIS 2016)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 291))

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Abstract

Enterprise Resource Planning (ERP) systems pose usability challenges to all but the most sophisticated of users. One challenge arises from complex menu structures that hinder system navigation. Another issue is the lack of support for discovering and exploring relationships between the data elements that underlie transactions performed with the system. We describe two dynamic, interactive visualizations, the Dynamic Task Map and the Association Map, which were designed to assist users in ERP system navigation and data exploration activities. We present two laboratory studies comparing the use of these visual components to SAP interfaces. Results from an initial empirical evaluation revealed performance gains when using the visual components compared to the default SAP interface. A follow-up study showed users’ overall preference for the visual interface, although no significant user performance differences were detected. User-reported mental effort associated with the visual interface was lower compared to the SAP table-based presentation.

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Acknowledgements

We would like to thank Ren Zhang for his contributions to analyzing the data from the user studies.

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Authors and Affiliations

  1. Bentley University, 175 Forest Street, Waltham, MA, 02452, USA

    Tamara Babaian, Wendy Lucas, Alina M. Chircu & Noreen Power

Authors
  1. Tamara Babaian
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  2. Wendy Lucas
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  3. Alina M. Chircu
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  4. Noreen Power
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Corresponding author

Correspondence to Tamara Babaian .

Editor information

Editors and Affiliations

  1. MODESTE/ESEO, Angers, France

    Slimane Hammoudi

  2. Wroclaw University of Economics, Wroclaw, Poland

    Leszek A. Maciaszek

  3. ISTC-CNR, Institute of Sciences and Technologies of Cognition, Rome, Italy

    Michele M. Missikoff

  4. MODESTE/ESEO, Angers, France

    Olivier Camp

  5. EST, Instituto Politécnico de Setúbal (IPS), Setúbal, Portugal

    José Cordeiro

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Babaian, T., Lucas, W., Chircu, A.M., Power, N. (2017). Interactive Visualizations for Workplace Tasks. In: Hammoudi, S., Maciaszek, L., Missikoff, M., Camp, O., Cordeiro, J. (eds) Enterprise Information Systems. ICEIS 2016. Lecture Notes in Business Information Processing, vol 291. Springer, Cham. https://doi.org/10.1007/978-3-319-62386-3_18

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  • DOI: https://doi.org/10.1007/978-3-319-62386-3_18

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-62385-6

  • Online ISBN: 978-3-319-62386-3

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