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Maintenance Process Improvement Model by Integrating LSS and TPM for Service Organisations

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Engineering Asset Management 2016

Part of the book series: Lecture Notes in Mechanical Engineering ((LNME))

Abstract

This paper presents an integrated model to provide guidance and support for those organisations who aim to reach world-class standards in maintenance processes through continual improvement. A strategic model has been developed through conceptual integration of three popular process improvement strategies, which are six sigma, total productive maintenance (TPM) and lean. Lean Six Sigma can operate in parallel with the TPM strategy and will make it easier to understand by shop floor operators. The application of the model has been demonstrated using a case study in maintenance of a fleet of military vehicles. The proposed model is very generic in nature and can be applied to any service organisations with maintenance functions to achieve high process performance and overall equipment effectiveness.

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Abbreviations

A:

Availability

CTQ:

Critical to quality characteristics

DMAIC:

Define, measure, analyse, improve and control

DPMO:

Defect per million opportunities

LSS:

Lean Six Sigma

MTBF:

Mean time between failures

OEE:

Overall equipment effectiveness

PE:

Performance rate

PM:

Preventive maintenance

Q:

Quality rate

SIOPC:

Supplier-input-process-output-customer

SMED:

Single minute exchange of dies

TPM:

Total productive maintenance

VOC:

voice of customer

References

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Author information

Authors and Affiliations

  1. Brunel University London, Uxbridge, UK

    Barrak Alsubaie & Qingping Yang

Authors
  1. Barrak Alsubaie
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  2. Qingping Yang
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Corresponding author

Correspondence to Qingping Yang .

Editor information

Editors and Affiliations

  1. Department of Mechanical Engineering, University of Alberta, Edmonton, Alberta, Canada

    Ming J. Zuo

  2. Brisbane, Queensland, Australia

    Lin Ma

  3. Asset Institute, Brisbane, Queensland, Australia

    Joseph Mathew

  4. Institute of Reliability Engineering, UESTC, Sichuan, China

    Hong-Zhong Huang

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Cite this paper

Alsubaie, B., Yang, Q. (2018). Maintenance Process Improvement Model by Integrating LSS and TPM for Service Organisations. In: Zuo, M., Ma, L., Mathew, J., Huang, HZ. (eds) Engineering Asset Management 2016. Lecture Notes in Mechanical Engineering. Springer, Cham. https://doi.org/10.1007/978-3-319-62274-3_2

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  • DOI: https://doi.org/10.1007/978-3-319-62274-3_2

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-62273-6

  • Online ISBN: 978-3-319-62274-3

  • eBook Packages: EngineeringEngineering (R0)

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