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Expertise: The Theory of Experimentation

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Innovation in Hospitality Education

Part of the book series: Innovation and Change in Professional Education ((ICPE,volume 14))

Abstract

True intuitive expertise is learned from prolonged experience with good feedback on mistakes (Daniel Kahneman, www.brainyquote.com)

Many higher education hospitality programs claim the creation of hospitality “experts” through “expert” tuition. Both are clearly high on the agenda for students and employers alike, although it is questionable whether a shared understanding exists. Gaps in the educational provision are evident, and we argue that expertise can only be achieved through the combination of theory and practice. Examples from other fields show how experimentation is vital in expert creation. Studies in social anthropology and art in management provide examples of experimental creativity with seemingly little theory. A need to move away from a reliance on theory toward more location-specific experimentation stresses that expertise is not created by simply amassing knowledge, but by creating a place of discovery. We conclude that hospitality managers, without neglecting the need for knowledge, need to develop an ability to effectively carry out location-specific experimentation as a crucial element of expertise.

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Authors and Affiliations

  1. IUBH School of Business and Management, Bad Honnef, Germany

    Clare Hindley & Beverley Wilson-Wünsch

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  1. Clare Hindley
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  2. Beverley Wilson-Wünsch
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Correspondence to Clare Hindley .

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Editors and Affiliations

  1. Research Centre, Hotelschool The Hague, The Hague, The Netherlands

    Jeroen A. Oskam , Daphne M. Dekker  & Karoline Wiegerink ,  & 

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Hindley, C., Wilson-Wünsch, B. (2018). Expertise: The Theory of Experimentation. In: Oskam, J.A., Dekker, D.M., Wiegerink, K. (eds) Innovation in Hospitality Education. Innovation and Change in Professional Education, vol 14. Springer, Cham. https://doi.org/10.1007/978-3-319-61379-6_4

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  • DOI: https://doi.org/10.1007/978-3-319-61379-6_4

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-61378-9

  • Online ISBN: 978-3-319-61379-6

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