Introduction: Reflections on Working Together—Through and Beyond Design Thinking
A team-of-teams organization demands collaboration.
A command-control organization demands cooperation.
- The Challenge:
How might we make the distinction actionable on a day-to-day, session-to-session basis within the enterprise? Can a culture of extreme collaboration co-exist with a culture of extreme cooperation?
Can we summarize the challenge as the distinction between agreeing and agreeing to DISAGREE? Can we pivot skillfully between these behaviors and remain civil? Does the distinction extend to coordinating?
We thank all authors for sharing their research results in this publication. Our special thanks go to Dr. Sharon Nemeth for her constant support in reviewing the contributions.