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Evaluation and Consolidation of the HEART Human Reliability Assessment Principles

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Advances in Human Error, Reliability, Resilience, and Performance (AHFE 2017)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 589))

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Abstract

Since its publication over 30 years ago, the Human Error Assessment and Reduction Technique (HEART) has been used as a risk assessment, accident investigation and design tool. The human factors literature has grown considerably since the method was first published and this has led to some concern about the age and relevance of the data that underpin HRA methods. The objective of the current research was to critically evaluate the data and evidence base underpinning HEART. This was achieved by analyzing research published between 1984 and 2015 to compare with HEART’s existing Generic Task Types (GTTs), Error Producing Conditions (EPCs) and Human Error Probability (HEP) distributions. This scientific/knowledge based contribution provides confidence that the basic structure of the HEART method is well-supported by the literature of the last 30 years and shows that only minor adjustments are required to refine, support and extend its continued successful application.

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Bell, J.L., Williams, J.C. (2018). Evaluation and Consolidation of the HEART Human Reliability Assessment Principles. In: Boring, R. (eds) Advances in Human Error, Reliability, Resilience, and Performance. AHFE 2017. Advances in Intelligent Systems and Computing, vol 589. Springer, Cham. https://doi.org/10.1007/978-3-319-60645-3_1

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  • DOI: https://doi.org/10.1007/978-3-319-60645-3_1

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-60644-6

  • Online ISBN: 978-3-319-60645-3

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