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International Conference on Applied Human Factors and Ergonomics

AHFE 2017: Advances in Human Factors in Simulation and Modeling pp 393–402Cite as

Validation of Interruption Management Stage Model: Can We Develop the Human Cognitive Behavior Model in Interruptive Working Environment?

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Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 591))

Abstract

Interruptions are prevalent phenomena in modern working environments, and their negative effects are widely admitted; yet, few studies have been conducted on how to successfully manage unnecessary interruption, and there are not many interface design guidelines to minimize the negative effects of interruptions. Using a customized computer software tool, a study was carried out to investigate the effects of interruptions on the different types of interruption management stages. The results showed that the scheduled stage showed the best quantitative performance (F[2, 331] = 4.71, p < 0.01) and the negotiated stage demonstrated the best qualitative performance (F[2, 74] = 7.85, p < 0.001). The results provide potential interface design guidelines in interruptive human - system interactions.

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Authors and Affiliations

  1. School of Science and Engineering, Texas A&M University-Corpus Christi, 6300 Ocean Drive, Corpus Christi, TX, USA

    Byung Cheol Lee

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  1. Byung Cheol Lee
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Correspondence to Byung Cheol Lee .

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Editors and Affiliations

  1. RDRL-HRF-D, United States Army, Aberdeen Proving Ground, Maryland, USA

    Daniel N. Cassenti

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Lee, B.C. (2018). Validation of Interruption Management Stage Model: Can We Develop the Human Cognitive Behavior Model in Interruptive Working Environment?. In: Cassenti, D. (eds) Advances in Human Factors in Simulation and Modeling. AHFE 2017. Advances in Intelligent Systems and Computing, vol 591. Springer, Cham. https://doi.org/10.1007/978-3-319-60591-3_35

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  • DOI: https://doi.org/10.1007/978-3-319-60591-3_35

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-60590-6

  • Online ISBN: 978-3-319-60591-3

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