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International Conference on Applied Human Factors and Ergonomics

AHFE 2017: Advances in Usability and User Experience pp 39–48Cite as

Usability Evaluation on Learning Management System

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Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 607))

Abstract

The learning management system (LMS) is an information and communication technology (ICT) that helps to improve efficiency of learning activities especially on higher education. Moreover, it becomes necessary for the transformation of education through digital format and virtual learning environments. The well-designed LMS interface will enrich the effectiveness of pedagogy. The myCourseVille is a LMS that use in many universities in Thailand to support teachers and students to manage their class activities. However, the problems of improper interface and complexness of using myCourseVille were also reported from end-users. While, the successful of LMS adoption and user satisfaction depend on the ease of use and user friendly interface of the system. In order to improve quality of myCourseVille and enhance user satisfaction, the details and root cause of interface problems were tested and identified. Thus, the purpose of present study was to identify the major concerned interface issues of myCourseVille by using usability evaluation method associated with five usability attributes on student’s interface and teacher’s interface. The implication of this study could be used as a guideline for LMS software developer to improve the basic features of the system and quality of user interface in term of usability.

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Acknowledgments

The authors would like to thank the volunteers for their participation and the support of the myCourseVille development team for their greatly assisted the research.

Author information

Authors and Affiliations

  1. Department of Industrial Engineering, Faculty of Engineering, Chulalongkorn University, Bangkok, Thailand

    Nattaporn Phongphaew & Arisara Jiamsanguanwong

Authors
  1. Nattaporn Phongphaew
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  2. Arisara Jiamsanguanwong
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Corresponding author

Correspondence to Nattaporn Phongphaew .

Editor information

Editors and Affiliations

  1. University of Central Florida , Orlando, Florida, USA

    Tareq Ahram

  2. Catholic University of Pernambuco , Boa Vista, Recife, Brazil

    Christianne Falcão

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© 2018 Springer International Publishing AG

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Phongphaew, N., Jiamsanguanwong, A. (2018). Usability Evaluation on Learning Management System. In: Ahram, T., Falcão, C. (eds) Advances in Usability and User Experience. AHFE 2017. Advances in Intelligent Systems and Computing, vol 607. Springer, Cham. https://doi.org/10.1007/978-3-319-60492-3_4

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  • DOI: https://doi.org/10.1007/978-3-319-60492-3_4

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-60491-6

  • Online ISBN: 978-3-319-60492-3

  • eBook Packages: EngineeringEngineering (R0)

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