Abstract
To be competitive, Chinese tractor manufacturing companies have to improve the user satisfaction of their products. In this paper, we proposed a method to evaluate user satisfaction about Chinese tractors’ human-machine system by product attributes and user anticipations. Questionnaire survey of tractor operators and correlation analysis were used to explore the inherent relationships among attitudes towards functionality, usability of the interfaces, emotions, anticipations and demographic data. By analyzing the means and demographic data collected from the 74 effective questionnaires, some results and implications were presented for improvements in ergonomics design and evaluation of Chinese tractors.
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Notes
- 1.
From 2011 on, the statistic would only cover companies with operation income exceeding 20 billion RMB per year. Chinese National Bureau of Statistics.
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Acknowledgments
This study was funded by a grant from the Research Innovation Program for college Graduates of Jiangsu Province (Grant NO.CXLX13-917) and supported by Jiangsu Co-Innovation Center for Modern Production Technology of Grain Crops. The questionnaire surveys were made with tractor operators that kindly gave their precious time for this research. The authors would like to thank them all for their supports.
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Qiu, B., Zhou, J., Zheng, Z., Shen, H. (2018). A User Satisfaction Survey for Chinese Tractors Based on Attitude Index of Product Attributes. In: Ahram, T., Falcão, C. (eds) Advances in Usability and User Experience. AHFE 2017. Advances in Intelligent Systems and Computing, vol 607. Springer, Cham. https://doi.org/10.1007/978-3-319-60492-3_32
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