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Measuring the Human Aspect: The Key for Managing the Complexity in Production

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Advances in Ergonomics of Manufacturing: Managing the Enterprise of the Future (AHFE 2017)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 606))

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Abstract

The application of cyber-physical systems and smart factory projects in production has increased the automation levels in manufacturing and assembly. Contrary to what might be expected, as a result additional qualifications and skills for shop floor employees are an expected norm. Apart from technical skills, requirements like high flexibility in an uncertain, dynamic and highly complex production environment explain the prevalence of overburdened employees at the workplace. For companies to compete in the global market amidst increasing complexity and changing demographics, managing the employee wellbeing could well be the success factor for high performance organizations.

The work specifies the concept of production complexity and discusses the existing approaches and methods in evaluation of mental workload, followed by the introduction of a framework for measuring human factors related to production complexity. The framework augments the ongoing effort to develop a practical tool to assess and design complexity on the shop floor.

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Acknowledgments

We are grateful for the constant support of our industry partners at KMP.

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Correspondence to Boris Brinzer .

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Brinzer, B., Banerjee, A. (2018). Measuring the Human Aspect: The Key for Managing the Complexity in Production. In: Trzcielinski, S. (eds) Advances in Ergonomics of Manufacturing: Managing the Enterprise of the Future. AHFE 2017. Advances in Intelligent Systems and Computing, vol 606. Springer, Cham. https://doi.org/10.1007/978-3-319-60474-9_2

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  • DOI: https://doi.org/10.1007/978-3-319-60474-9_2

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