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Workload and the En Route Controller – An Overblown Issue?

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Advances in Human Aspects of Transportation (AHFE 2017)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 597))

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Abstract

This is the first in a series of papers on the mental process of the En Route Air Traffic Controller. These papers will explore Situational Awareness, Mental Models, Workload, and a variety of related issues in an attempt to both improve the research community’s understanding of the En Route Controller and to enable more productive and applicable future research activities. This paper will describe the learning process and experiences for a typical Developmental trainee.

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Notes

  1. 1.

    The fact that as of this writing there has never been a major accident in the En Route environment in the US attributable to controller error somewhat belies this concern, though one could argue that this a “Black Swan” statistic.

  2. 2.

    https://www.transtats.bts.gov/Data_Elements.aspx?Data=2.

  3. 3.

    http://www.eurocontrol.int/articles/statistics.

  4. 4.

    There are rare exceptions, the most famous being the crash-landing of UAL232 in Sioux City where an experienced fourth pilot was able to assist the three-man crew and most certainly prevented the results of the accident from being much worse.

  5. 5.

    One of many examples is here: [https://www.youtube.com/watch?v=rak2HldVp9M].

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Authors and Affiliations

  1. Fort Hill Group, 660 Pennsylvania Avenue SE, Suite 204, Washington, DC, 20003, USA

    Richard W. Rohde

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  1. Richard W. Rohde
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Correspondence to Richard W. Rohde .

Editor information

Editors and Affiliations

  1. Human Factors Engineering, Transportation Research Group, Boldrewood Innovation Campus, University of Southampton, Southampton, United Kingdom

    Neville A Stanton

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Rohde, R.W. (2018). Workload and the En Route Controller – An Overblown Issue?. In: Stanton, N. (eds) Advances in Human Aspects of Transportation. AHFE 2017. Advances in Intelligent Systems and Computing, vol 597. Springer, Cham. https://doi.org/10.1007/978-3-319-60441-1_11

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  • DOI: https://doi.org/10.1007/978-3-319-60441-1_11

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-60440-4

  • Online ISBN: 978-3-319-60441-1

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